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Old 03-10-2009, 10:37 AM   #1
devilkiss
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Default Unanswered: Please help can't log in

Can any one please help me with ..why I can log into webkinz world on my first account and play but when I want to log into my second account it tells me we are sorry please log into webkinz at another time and play..I do not understand this..its been going on for a while now and I have written them but get no reply. does any one else have these problems?any advice??
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Old 03-10-2009, 11:26 AM   #2
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Default Re: Please help can't log in

I was having that problem this morning. I cleared my cache and then I could get it.
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Old 03-10-2009, 02:25 PM   #3
I wish i was a
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Default Re: Please help can't log in

Hello.
I would try to refresh the page than x out of it and open up another webpage to webkinz and login again. if that doesnt work then i would definately try to contact Ganz of WW.

Hope i helped!

---------- bagellover131 added 1 Minutes and 27 Seconds later ----------

oh and if your trying to go on both accounts on the same time then that won't work. webkinz doesnt allow anyone to be on two accounts at the same time.

Last edited by bagellover131; 03-10-2009 at 02:25 PM.. Reason: Automerged Doublepost
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Old 03-10-2009, 03:24 PM   #4
How many
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Default Re: Please help can't log in

i wish i could help and i cant sorry
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Old 03-10-2009, 04:20 PM   #5
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Default Re: Please help can't log in

I would wait a little while, maybe a couple of hours, then try again, if it still doesn't work then clear your cache and cookies. I hope I helped! Good luck
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Old 03-10-2009, 04:37 PM   #6
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Default Re: Please help can't log in

Clear cookies and cache and that should help.
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Old 03-10-2009, 05:48 PM   #7
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Default Re: Please help can't log in

ya it happens to everyone
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Old 03-10-2009, 07:55 PM   #8
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Default Re: Please help can't log in

It happen to me also on the last update. After I cleared my temp internet file I got back in. An other thing you can try if that doesnt work is to click on the customer service area and try logging in that way from the login at the top.

---------- Allrighty added 3 Minutes and 24 Seconds later ----------

---------- bagellover131 added 1 Minutes and 27 Seconds later ----------

oh and if your trying to go on both accounts on the same time then that won't work. webkinz doesnt allow anyone to be on two accounts at the same time.[/quote]

I do it all the time. I followed the links I got on here and had 5 accounts open during the fall festival. I collected leaves on all my neice and nephews accounts for them since they were not having very good luck.

Last edited by Allrighty; 03-10-2009 at 07:55 PM.. Reason: Automerged Doublepost
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