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Old 04-27-2008, 09:41 AM   #1
Lil Kinz
patexan is an unknown quantity at this point

Default Unanswered: Please help, can't log in

Please help, I can't log in on my regular computer, but can on my laptop. After clicking on the login from the www.webkinz.com/us_en/ site, a pop up opens from the site: http://66.48.69.102/loader4.php?go=l...ser&aol=0&fs=1 (the usual log in page)

I can enter the user name and password, but when I click on the green begin button, nothing happens.

I have tried:

refreshing the page
restarting the computer
reinstalling adobe flash
uninstalling real plaer
deleting cookies
adding the login page to the to the trusted sites

Nothing seems to work. This happend earler in the week, but all of a sudden started working. As mentioned above, I can log on to the account from other computers.

Any suggestions?


THANKS
patexan is offline
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Old 04-27-2008, 10:01 AM   #2
Princess8471
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Princess8471 is an unknown quantity at this point

Default Re: Please help, can't log in

This has happened to me before you just need to keep logging in and out until you get in to the website. Good luck
Princess8471 is offline Female
Old 04-27-2008, 10:03 AM   #3
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boovalicious14's Avatar
boovalicious14 is a glorious beacon of lightboovalicious14 is a glorious beacon of light

Default Re: Please help, can't log in

maybe you can contact ganz. theres a ganz website and its www.ganz.com. theres a contact number and u can call them. or call 1-800-WEB-KINZ
boovalicious14 is offline Female
Old 04-27-2008, 03:01 PM   #4
Lil Kinz
patexan is an unknown quantity at this point

Default Re: Please help, can't log in

View Post Originally Posted by patexan
Please help, I can't log in on my regular computer, but can on my laptop. After clicking on the login from the www.webkinz.com/us_en/ site, a pop up opens from the site: http://66.48.69.102/loader4.php?go=l...ser&aol=0&fs=1 (the usual log in page)

I can enter the user name and password, but when I click on the green begin button, nothing happens.

I have tried:

refreshing the page
restarting the computer
reinstalling adobe flash
uninstalling real plaer
deleting cookies
adding the login page to the to the trusted sites

Nothing seems to work. This happend earler in the week, but all of a sudden started working. As mentioned above, I can log on to the account from other computers.

Any suggestions?


THANKS
It appears that the issue was with the parental control feature of my internet security software.

thanks
patexan is offline
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