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Old 08-29-2010, 07:25 AM   #1
e r the future
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Default Unanswered: please help ASAP

ok, so i have just started using kinzchat plus, i have only used it once. and today when i went to play in it said i was banned for a month for "dangerous activity" or something like that. all i said while i was in the trading room was hi, what do you need, thanks, and stuff like that. please help, because i did not do anything. is there a way for my mom to email [notranslate]ganz[/notranslate] or contact [notranslate]ganz[/notranslate] to get me unbanned?
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Old 08-29-2010, 07:32 AM   #2
OOO Ghostkinz!
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Default Re: please help ASAP

Yes, Wertbert, she can call 1-866-WEB-KINZ but they may not be there until tomorrow morning. Usually no one is on during the weekend.
I had this happen to one of my accounts when I went to a birthday party and it didn't have anything to do with dangerous activity because I never speak...sometimes i think the security meter is a tad too sensitive
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Old 08-29-2010, 07:35 AM   #3
icked Webbies
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Default Re: please help ASAP

I had the same thing happen to me with me Euro and Asian accounts...I had never used them and when I went to go into the room that is the message that popped up (and my kids got to hoot and laugh at me cuz they were there when it happened)...Turns out that those accounts cannot use kinzchat plus, but they let you go through the process of enabling it anyhow. Hope they get it sorted out for you! Good luck!
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Old 08-29-2010, 08:19 AM   #4
band guys are so
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Default Re: please help ASAP

This happens a lot to people, for no reason! Try calling [notranslate]Ganz[/notranslate], as Dixiecup. If you can prove you didn't do anything (or if they can see it some how) you will be aloud back in.

- Emma
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Old 08-29-2010, 01:37 PM   #5
SophieRecords!
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Default Re: please help ASAP

Was someone standing next to you saying something bad? If not, just contact Webkinz. I hope this gets fixed
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Old 08-30-2010, 06:25 AM   #6
Team Bella !!!
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Default Re: please help ASAP

Aw, wertbert so sorry to hear that happened to you. Luckily I have never been banned just gotten the occasional warning that I should not give out PI and yada yada.

I agree that you should have your parent call [notranslate]Ganz[/notranslate] so that they can fix this for you. Hope it gets cleared up soon for you.

Also, above your avvie it should say: Wertbert Rocks or Wertbert loves WI & WW
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