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ok, so i have just started using kinzchat plus, i have only used it once. and today when i went to play in it said i was banned for a month for "dangerous activity" or something like that. all i said while i was in the trading room was hi, what do you need, thanks, and stuff like that. please help, because i did not do anything. is there a way for my mom to email [notranslate]ganz[/notranslate] or contact [notranslate]ganz[/notranslate] to get me unbanned?
Yes, Wertbert, she can call 1-866-WEB-KINZ but they may not be there until tomorrow morning. Usually no one is on during the weekend.
I had this happen to one of my accounts when I went to a birthday party and it didn't have anything to do with dangerous activity because I never speak...sometimes i think the security meter is a tad too sensitive
I had the same thing happen to me with me Euro and Asian accounts...I had never used them and when I went to go into the room that is the message that popped up (and my kids got to hoot and laugh at me cuz they were there when it happened)...Turns out that those accounts cannot use kinzchat plus, but they let you go through the process of enabling it anyhow. Hope they get it sorted out for you! Good luck!
This happens a lot to people, for no reason! Try calling [notranslate]Ganz[/notranslate], as Dixiecup. If you can prove you didn't do anything (or if they can see it some how) you will be aloud back in.
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