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Old 08-12-2007, 02:58 PM   #1
please ask which acc
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h2boo will become famous soon enough

Exclamation Unanswered: Please Help adoption Problem!!!

I was trying to adopt my 15th pet a lil kinz gold and white cat. when I hit the button to play with pet. this is what popped up on my screen. I'm afraid to close the screen and try to re log in. Some one please help me. What do I do? I tried closing the pop up box and clicking on the play with pet button and the same thing happens. I attached a picture of the pop up box...I couldn't get it to show up in here.
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File Type: docproblem adoption.doc (485.5 KB, 26 views)
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Old 08-12-2007, 03:02 PM   #2
4my2kids
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Default Re: Please Help adoption Problem!!!

Oh...I have never seen that before..you may want to email the screenshot to support@ganz.com and hopefully they will be able to fix whatever the problem is!
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Old 08-12-2007, 03:02 PM   #3
littlefey
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Default Re: Please Help adoption Problem!!!

contact one of the administrators on this website and see what they think. I'm not sure really ummm I'd try logging out and logging in again and re adopt the pet. Sorry that that happened.
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Old 08-12-2007, 04:32 PM   #4
LuckyDoolan
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Default Re: Please Help adoption Problem!!!

HMMMMMMMMMMMMMMM
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Old 08-12-2007, 04:44 PM   #5
drama.queen.xoxo3
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Default Re: Please Help adoption Problem!!!

Well, sorry, but I don't have Microsoft(new laptop) and so this is what I can try to help!

I was adopting KiKi the Koala. With my laptop I set the mouse on next, but didn't click it so I could read her bio. The mouse automatically did next. I tried to do back, and froze. I closed out, didn't sign out. Logged in. Clicked on My Room. She was there, I her room with the sign saying welcome to webkinz world! It was fine!
Old 08-12-2007, 04:48 PM   #6
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Katz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to behold

Default Re: Please Help adoption Problem!!!

I am so glad it all worked out for you drama queen! Happy endings are wonderful
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Old 08-12-2007, 11:08 PM   #7
NYMet
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Default Re: Please Help adoption Problem!!!

get a screenshot, of you log out and back in, the secret code may be marked as used
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Old 08-12-2007, 11:55 PM   #8
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Default Re: Please Help adoption Problem!!!

personally, i would contact ganz by e-mail a telephone...leave a note on your cpu so no one accidentally turns it off, what might happen if you turn it off (im just guessing here) it might say your secret code was used and your pet wont be on your account and you cant get your cat


sorry and good luck

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Old 08-12-2007, 11:58 PM   #9
ask for it
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Default Re: Please Help adoption Problem!!!

thats happen to me. ust x it all off and re login and your new pet will be there
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