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Old 08-03-2010, 08:54 PM   #1
Rubyyou
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Default Answered: PLEASE HELP!!!

i cant get into WW. when i click the log in button it won't work! can someone please help me?

EDIT: thanks guys!

Last edited by Mix35; 08-04-2010 at 12:49 PM..
Mix35 is offline Female
Best Answer - Posted by kittyhub54
Hmm.... thats curious.
Try using this type of log in:

Welcome to Webkinz

Hopefully you can get this worked out! '
If not, go ahead and give Ganz a call.
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Old 08-03-2010, 09:05 PM   #2
what is going on
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Default Re: PLEASE HELP!!!

It may be your computer
Try re-starting it
If that doesn't work, clear your cache
But you can also scroll all the way down to the bottom of your screen
You will see in white lettering "log in"
Click on that and see if it works
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Old 08-03-2010, 09:07 PM   #3
I'm Ashlyn (:
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Default Re: PLEASE HELP!!!

Clear the cache, refresh the page, or try a new web browser
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Old 08-03-2010, 10:07 PM   #4
♥ FTP ♥
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Default Re: PLEASE HELP!!!

Hmm.... thats curious.
Try using this type of log in:

Welcome to Webkinz

Hopefully you can get this worked out! '
If not, go ahead and give Ganz a call.
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Old 08-04-2010, 04:35 AM   #5
ell, Hello
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Default Re: PLEASE HELP!!!

Mine had been doing that for 2 days, but is currently working. I had to go to the HELP section of the log in page (near the parents section) and log in from there.
NR1991 is offline Female
Old 08-04-2010, 04:52 AM   #6
ishes for Webkinz
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Default Re: PLEASE HELP!!!

`I have been having this problem too. I was using the customer service log in. But now even that is not working.
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Old 08-04-2010, 04:54 AM   #7
Webkinz :)
02Tweaker is on a distinguished road

Default Re: PLEASE HELP!!!

The siite is down for maintenanace. That is why you can't get in.
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Old 08-04-2010, 05:01 AM   #8
ishes for Webkinz
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Default Re: PLEASE HELP!!!

I just was logging in using safari, and had sucess. To see that server upgrade is in progress. My internet explorer would not let me log in though
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Old 08-04-2010, 10:33 AM   #9
weevie97
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Default Re: PLEASE HELP!!!

I've been having the same problem it won't let me go to log in.but there are some fantastic ways to get on now.
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Old 08-04-2010, 10:39 AM   #10
Webkinz :)
DFroggy will become famous soon enough

Default Re: PLEASE HELP!!!

That was happening to me this morning, when I knew it was down for maintenance, so I didn't think anything of it. But when I was sure WW was open again it was still happening.

This is how I got in:
For some reason the "New Member" button would get me into the Adoption Center. When Ms. Birdie is done talking, there is an option to loginto a preexisting account. By clicking on that, I got a regular login screen, and got into WW right away.

Hope that can work for you, too.
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