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Old 05-15-2010, 05:11 PM   #1
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Exclamation Answered: Please help!

i was in a trade today and after trade it said : webkinz has encountered an error and log out to find the items from the trade in your dock....or something like that, i don't remember the exact words but..after the trade I logged out like it said and my item was still there! so i tried again and still didn't work, anyone know what to do?! it was a really good trade for me too!! HELP! PLEASE!?
MAKroll is offline Male
Best Answer - Posted by sarocks7
If this happens all I do is invite the same person again and trade the same items. It should work the second time So, the only way I know of to get your items back is to find the person, and trade again.
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Old 05-15-2010, 05:13 PM   #2
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Default Re: Please help!

This has happened to me several times and the only thing that happens is I get all of my stuff back and the trade never completes. There isn't any way to fix that unless you find the person again and try to trade again. When there is an error like that thank goodness it gives you your stuff back at least. There just is no way at all to get the items in the trade. I know its frustrating especially when there is something you really wanted. The problem is that there is a glitch of some sort in the trading process that messes everything up. One of the things I have noticed is that happens when for whatever reason WW is not getting the information on all items involved in the trade. Like you see the items, but for some reason the computer is not registering all the items there or something like that...

Last edited by Tula; 05-15-2010 at 05:18 PM..
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Old 05-15-2010, 07:08 PM   #3
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Default Re: Please help!

oh....but i didnt find the person again..... im really sad....im NEVER going to get the items they were gonna give me
MAKroll is offline Male
Old 05-15-2010, 07:46 PM   #4
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Default Re: Please help!

If this happens all I do is invite the same person again and trade the same items. It should work the second time So, the only way I know of to get your items back is to find the person, and trade again.
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Old 05-15-2010, 08:14 PM   #5
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Default Re: Please help!

i really dont think i can...i dont remember there username
MAKroll is offline Male
Old 05-15-2010, 08:49 PM   #6
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Default Re: Please help!

View Post Originally Posted by MAKroll
i really dont think i can...i dont remember there username
Oh, that's bad. . .
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Old 05-16-2010, 12:31 AM   #7
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Default Re: Please help!

If it ever happens again, add the person as a friend, have them log out, and you log out and back on, then find them through your friend's list and go to the room they are in and do the trade again. It doesn't always fix it if just you log off and back on, as it could have been the other person's account causing the glitch. I have found this glitch happens on my account most often when my WW world clock and my real time clock are not matching up. Like when I am in the trade room and it says 1:24 in WW but actual time on the East Coast is 1:45 or something like that.
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Old 05-16-2010, 09:07 AM   #8
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Default Re: Please help!

I would like to add also sometimes where there are things you really want if you just wait it out they will be offered to you again. Almost every special item I thought I would never see in my room eventually was offered to me and if I missed it the first couple of times I would eventually end up with it at some point. Think positively. Also be careful adding friends you do not know. If you do decide to do something like that I recommend you remove them asap. Just use caution.
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