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Old 08-15-2009, 09:49 AM   #1
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Cupcake196's Avatar
Cupcake196 will become famous soon enough

Default Unanswered: Please Help!!!

Okay So Today I Logged In And My Silver KInz Style Dress Was Gone!!!
I Checked It Wasn't On My Pet Or In Storage!!!
What Should I Do???
Cupcake196 is offline Female
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Old 08-15-2009, 10:12 AM   #2
marnabear
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marnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicness
marnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicness

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Default Re: Please Help!!!

Are you sure it is not on your pet under a different type clothing? Each pet can wear six different outfits and maybe that is what happened. If it is not on any of your pets either it's a glitch or someone hacked into your account and took it. See if anything else is missing and change your password just in case.
marnabear is offline Female
Old 08-15-2009, 10:18 AM   #3
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Default Re: Please Help!!!

My Password Is very Very Complicated And Yes I Checked All TheOutfits!
Cupcake196 is offline Female
Old 08-15-2009, 10:34 AM   #4
I Love My
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Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!

Default Re: Please Help!!!

Don't worry to much, as it may just be a glitch or you may have even misplaced the item.
If you are sure that you have checked all the storage in the house, and all the pets to see if they
were wearing the dress as well as logged back out and in again, the next thing you should try and do is clear your cache. If you don't know how to do that, click HERE for simple step by step instructions. After you have done that, try logging back in again and checking if the dress has appeared. If the dress is still missing, check out this information from Ganz:

Click the image to open in full size.

You can find more information about technical issues HERE.

If the article does not help you out, your best bet would be to contact Ganz and the best way to do that is usually by phone. (Their phone number is 1-866-WEBKINZ)

Good luck, I'm sure you'll get your dress back soon. (:

- Midnights Bliss
Midnights Bliss is offline Female
Old 08-15-2009, 10:55 AM   #5
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Cupcake196 will become famous soon enough

Default Re: Please Help!!!

Thanks I Cleared My Cache And It Was There!
BUt What Was Really Wierd wish I Took A Pic!
I Had 2 Of My Rare Bunny Ears!
Cupcake196 is offline Female
Old 08-15-2009, 10:58 AM   #6
I Love My
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Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!

Default Re: Please Help!!!

That's great! I'm so glad you found your dress! (:


Also, if your problem is solved, and you wish to close the
thread, you have to mark the best answer. To do that, find
the post you found the most helpful, and above it in green
it should say "Mark Best Answer" click that and the thread should
automatically close. (you can also give that user rep points
if you wish which you do by clicking the little thumbs up sign
next to the online/offline icon)

- Midnights Bliss

Last edited by Midnights Bliss; 08-15-2009 at 11:05 AM..
Midnights Bliss is offline Female
Old 08-15-2009, 11:00 AM   #7
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Default Re: Please Help!!!

View Post Originally Posted by Cupcake196
Thanks I Cleared My Cache And It Was There!
BUt What Was Really Wierd wish I Took A Pic!
I Had 2 Of My Rare Bunny Ears!
Good thing you found that dress! Clearing your cache almost always helps.
ICanHasWebkinz? is offline Female
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