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Old 07-21-2009, 12:50 PM   #1
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Exclamation Answered: Please help

Okay, so I was going around in my webkinz house and i notice that my elephant fountain, Super Stunt Unicycle, and Carnival Strength Tester were gone. I looked through all of my rooms and my dock but I couldn't see any of them. I know that I didn't trade them because I don't trade any of my pet of the month or any of my exclusives (If i only have one of the exclusive). So please help
Thank you
lilazn239 is offline
Best Answer - Posted by Smog
just say this. it should work, they will definantly help

"Hi!
my user name is ____ and i lost the items ___ ___ ___! id really like them back, and i need hlep getting them back. can you help me?"

im positive it will work
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Old 07-21-2009, 12:52 PM   #2
hip my hair back and
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Default Re: Please help

First off, I would change your password. Next, do any of your friends know your password? If so, call them and ask if they have it. If you have more than one account, check your second account to see if maybe you accidentaly sent it to yourself.
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Old 07-21-2009, 12:54 PM   #3
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Default Re: Please help

I did change my password. My friends don't use the internet a lot... and i only have one account.
But thanks for your help webkinz_girlyx0
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Old 07-21-2009, 12:54 PM   #4
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Default Re: Please help

Did you try logging out and back in? I've had whole rooms of furniture 'disappear' and next time I log in they're back. It's not a good feeling when it happens, but it usually turns out fine.
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Old 07-21-2009, 12:55 PM   #5
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Default Re: Please help

try logging out and clearing your cache and then log in, that usually works for me
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Old 07-21-2009, 12:59 PM   #6
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Default Re: Please help

Log out and back in, because it happens when you move items or something. This happened to me once, and I was panicked. When I logged out and back in again, everything was normal. You can also try clearing your caches or anything if that does not work. If that does not work either, I would suggest the only thing: contact ganz.
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Old 07-21-2009, 12:59 PM   #7
ebaday
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Default Re: Please help

Also you could do the Kizpost trick. If you think it was stolen today then you could send each person on your friends list a small present and if it says you already sent them something today and you didn't then they might of sent it to them self. I am sorry this happened. Make sure to look all over your house and on your siblings accounts. They also may have taken it not knowing. GL

Or you could go to Webkinz Customer Support and click on Something has gone missing and look on their tips
Old 07-21-2009, 01:01 PM   #8
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Default Re: Please help

Thank you for all your helps. But sadly, I have done everything you advice and i still couldn't find my items that are missing.
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Old 07-21-2009, 01:04 PM   #9
onderwoman.
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Default Re: Please help

1-866-932-5469

hope this helped! thats their number, try calling them! my bro once got his chikadee code hacked into, so he called them! they helped him, so they should help you!
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Old 07-21-2009, 01:04 PM   #10
ebaday
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Default Re: Please help

I am so sorry. Tht is always so saddening. Why not try trading for them? Go to the trading room in the Clubhouse.
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