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Old 06-13-2009, 04:09 PM   #1
Lil Kinz
webkinz2132 is an unknown quantity at this point

Exclamation Unanswered: please help

hi i'm new so i'm not good at this but i got hacked and my password was changed and i lost my codes! i read on here somewhere that there is this thing on here that can find your password. is it true? if so please tell me how to find/use it! my WHOLE family does webkinz (except my dad) and we put a lot of time and money into it i may only have 4 webkinz but that is because i was bad with money but now i am good and saving up for all sorts of webkinz will someone please help me get my password back? anyone?
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Old 06-13-2009, 04:31 PM   #2
Gifted
 
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Default Re: please help

When you adopted your pets, there's a screen that Ms Birdy tells you to print out, because it has all your information. If you have that, you should be able to call Ganz and they'll give you the information you need.

If you didn't print out any of those papers, and if you don't have any of your codes anymore (all you need is one of them) then you may not be able to get your account back. It's very important to keep your codes and/or that sheet of paper that Ms. Birdy tells you to print out, someplace safe in case something like this happens.
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Old 06-13-2009, 06:29 PM   #3
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Default Re: please help

my advice is to just start a new account because if you forget ur secret code it just won't work out good. 4 webkinz really isn't that much,. and you might be able to merge them
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Old 06-13-2009, 06:40 PM   #4
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Default Re: please help

When you first got your first Webkinz, and you adopted it, Mrs.Birdy had you print out a sheet with the code on it and password. If you can not find this, keep looking for your codes. If not, you may not be able to get you account back. I am sorry for this misfourtune. Good luck!!
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Old 06-13-2009, 07:14 PM   #5
marnabear
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Default Re: please help

pokemon2 probably has the best advice if you cannot find any of your codes. If you do start a new account make sure to keep at least one code. It's a good idea to print out what Miss Birdy tells you to print out and then keep that or the code tag in a very safe place. And do not share your password with anyone except perhaps members of your family.
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Old 06-13-2009, 08:15 PM   #6
Kafeebunny
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Default Re: please help

View Post Originally Posted by webkinz2132
hi i'm new so i'm not good at this but i got hacked and my password was changed and i lost my codes! i read on here somewhere that there is this thing on here that can find your password. is it true? if so please tell me how to find/use it! my WHOLE family does webkinz (except my dad) and we put a lot of time and money into it i may only have 4 webkinz but that is because i was bad with money but now i am good and saving up for all sorts of webkinz will someone please help me get my password back? anyone?
Hi! I'm Kayfee.
I am sorry to hear your account was hacked. . that's really too bad. Unfortunately, if you don't have your secret code, you cannot access your password. Its very important to keep your secret code safe. I suggest you MAKE SURE your password was changed by someone else. Sometimes if your computer is on num lock or cap lock or something like that, your password will count as wrong. Also make sure you didn't change your password and then forget it. Keep looking for your secret codes, you only need one.

If you none of this works, then, unfortunately, you'll have to start a new account. On the new account, DO NOT lose your secret codes, and keep your password really safe and secret. Change it about every month to make sure it is a secret, and write it down so you don't forget it. Also include numbers in your password to make it hard to guess, but easy enough to remember.

I hoped I helped. . .
Good luck with your webkinz troublez!

Kayfee:el1:
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Old 06-13-2009, 08:57 PM   #7
ebaday
Guest

Default Re: please help

I think everyone helped you as much as possible.

The main thing is if you have no secret code then you are in trouble. There is no way to change your password with out it. Make sure you check CAPS and what not too like suggested.
Old 06-14-2009, 06:28 AM   #8
Lil Kinz
webkinz2132 is an unknown quantity at this point

Smile Re: please help

thanks you guys. when i do get a new webkinz i be sure to do everything you suggested!
& if any of you are looking for a friend leave your username! THANKS TO ALL WHO POSTED I GAVE YOU ALL REP. !!
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Old 06-14-2009, 08:12 AM   #9
Kelkren
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Default Re: please help

try telling ganz
and I am SO sorry! if I lost my account, I would be so upset! ad my mom doesn't like webkinz, and probably wouldn't get me any more!
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Old 06-14-2009, 08:22 AM   #10
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Default Re: please help

I do not know how to help you, I just wanted to say how sorry I am.
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