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Old 08-12-2007, 11:35 AM   #1
cheergurlie
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Default Unanswered: Please help!!!

We just added our 10th kinz. We received our new room, and our first exclusive bed ( I was so happy), but now, the room is nowhere to be found. It is missing on our map, and when I have tried walking through the rooms to find it, I've also had no luck. I've left my house, come back... no luck!

Is this a common problem???
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Old 08-12-2007, 11:36 AM   #2
ChangingSeasons
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Default Re: Please help!!!

Thats weird...I know that if you have eleven webkinz you dont get a new room anymore...try logging out and logging back in...that will probaly work...
-
oh and congrats on your first superbed!!

Last edited by ChangingSeasons; 08-12-2007 at 11:37 AM.. Reason: Automerged Doublepost
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Old 08-12-2007, 11:40 AM   #3
cheergurlie
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Default Re: Please help!!!

Thank you! Logging back in on the second time worked! I was worried sick that my new super bed was gone forever! So, no more new rooms after ten? What is the maximum number of rooms you can have?
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Old 08-12-2007, 11:40 AM   #4
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Default Re: Please help!!!

no maxium you can have as many ad you wouldlike we currently have 45
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Old 08-12-2007, 11:49 AM   #5
ChangingSeasons
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Default Re: Please help!!!

no maximum...they just dont come with pets anymore..you can only buy them
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Old 08-12-2007, 04:32 PM   #6
littlefey
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Default Re: Please help!!!

after 10 no more rooms but extra bonus thingy which is mega nice. sides after 10 rooms do you really need to get one every time you get a pet? you should be able to buy them no problem after 10 and you get extra money after 10 so that helps
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Old 08-12-2007, 04:39 PM   #7
drama.queen.xoxo3
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Default Re: Please help!!!

Yes. The signing off and on is usually the cure! In any case, if it doesn't work, these are two things that will help:
1.)Go to FAQ or Customer Support
2.)E-mail Ganz at support@ganz.com
---E-mail tips:
1.)Wait 1-3 days for a reply.
2.)ALWAYS write please respond! That will grab their attention!

Hope this helps!
Old 08-12-2007, 11:46 PM   #8
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Default Re: Please help!!!

no thats not common you might want to email them
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Old 08-12-2007, 11:48 PM   #9
ask for it
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Default Re: Please help!!!

well it got fixed so.... congrat on the super bed
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