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Old 02-12-2010, 02:44 PM   #11
Ryleenichole's bunny
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Default Re: Please help! ='[

Do you remember..
Your last active pet when you logged on last? (not today's log in, a log in from whenever you logged in...whenever.)
Do you remember how much kinzcash you had when you logged in last?

If any of those are changed, I'd change password and then try and build back up.
I'm so sorry it happened to you
It might be a glitch though -- I've seen some threads about this before.
Good luck!
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Old 02-12-2010, 02:49 PM   #12
ill PM
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Default Re: Please help! ='[

View Post Originally Posted by jynx
Ok so I haven't been on webkinz in almost a year. But now I've started playing again. So right now I'm looking through all my storage bins in my webkinz house, and everything has disappeared! Everything that was in storage is gone! My santa outifit, my halloween costumes, my winterfest items, everything! I miss my stuff =[ Is there any way that i could get it back? And as i said, i haven't been on in a while, so i don't know exactly when it went missing.
If you have not been on in a long time I would think that it is a problem with the stored history. So the best thing to do is clear the cache, reboot and then log back in to see if it is there. It also helps to use a different browser sometime... if this doesn't solve the problem than you need to call Ganz 1.866.932.5469
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Old 02-12-2010, 02:57 PM   #13
Mo Ikai, onigai!
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Default Re: Please help! ='[

maybe someoen stole your webkinzcode! do you have all of the codes?

hmmm. . . look at YOUR list of pets (forgot the name) normally in the corner(or was it on the pet?) there is a "last played: *** exc." soo....

Hope it helped
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Old 02-12-2010, 03:31 PM   #14
Jynx
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Default Re: Please help! ='[

hmm i don't remember how much kinzcash i had or what pet i was playing with

and it doesn't look like any of my pets were played with after is stopped playing about a year ago.

I really don't feel like calling. I hate talking on the phone x[ I know that's a silly reason, but i think i'd rather just start over. It's all virtual anyway. I'll get over it.


Thank you all so so soooo much!!! I'm really glad you all tried to help! I wish it worked, but hey, in the big scheme of things it's not all that important. =]

hmm i guess i should close this thread now, huh?

Last edited by jynx; 02-12-2010 at 03:31 PM..
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