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Old 02-12-2010, 02:08 PM   #1
Jynx
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Angry Answered: Please help! ='[

Ok so I haven't been on webkinz in almost a year. But now I've started playing again. So right now I'm looking through all my storage bins in my webkinz house, and everything has disappeared! Everything that was in storage is gone! My santa outifit, my halloween costumes, my winterfest items, everything! I miss my stuff =[ Is there any way that i could get it back? And as i said, i haven't been on in a while, so i don't know exactly when it went missing.
jynx is offline Female
Best Answer - Posted by wowewe
Log out, change your password, clear your cache. Then log in and check again . Do you have siblings that could have accessed your account, or a friend whom you told your password to? Search all your rooms.

Guide to clear your cache:
http://www.webkinzinsider.com/forum/...44/index3.html
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Old 02-12-2010, 02:10 PM   #2
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Default Re: Please help! ='[

Log out, change your password, clear your cache. Then log in and check again . Do you have siblings that could have accessed your account, or a friend whom you told your password to? Search all your rooms.

Guide to clear your cache:
http://www.webkinzinsider.com/forum/...44/index3.html

Last edited by wowewe; 02-12-2010 at 02:13 PM..
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Old 02-12-2010, 02:32 PM   #3
ould you?
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Default Re: Please help! ='[

Yeah. Otherwise, (It was probably sibling or friend) it was a hacker who found your password and realized you were never on. If it wasn't anyone you know, I'm sorry, Ganz will not give the stuff back. It's their policy.
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Old 02-12-2010, 02:32 PM   #4
Jynx
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Default Re: Please help! ='[

View Post Originally Posted by wowewe
Log out, change your password, clear your cache. Then log in and check again . Do you have siblings that could have accessed your account, or a friend whom you told your password to? Search all your rooms.

Guide to clear your cache:
http://www.webkinzinsider.com/forum/...44/index3.html
Thanks for trying to help, but it didn't work. And no, no one else knows my password. hmmm i wonder what happened to it all
jynx is offline Female
Old 02-12-2010, 02:32 PM   #5
ell, Hello
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Default Re: Please help! ='[

Try clearing your cache. I am so sorry this is happening to you! I hope it is a glitch. Good luck!
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Old 02-12-2010, 02:33 PM   #6
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Default Re: Please help! ='[

View Post Originally Posted by jynx
Thanks for trying to help, but it didn't work. And no, no one else knows my password. hmmm i wonder what happened to it all
It didn't work? Weird. Is your account close to its expiration date? If nothing else works, call GANZ.
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Old 02-12-2010, 02:38 PM   #7
Jynx
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Default Re: Please help! ='[

View Post Originally Posted by wowewe
It didn't work? Weird. Is your account close to its expiration date? If nothing else works, call GANZ.
umm...yes it is kinda. It expires May 17, 2010.

Thanks for trying to help, everyone, I appreciate it =]
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Old 02-12-2010, 02:38 PM   #8
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Default Re: Please help! ='[

View Post Originally Posted by wowewe
It didn't work? Weird. Is your account close to its expiration date? If nothing else works, call GANZ.
Ganz number-


Ganz Telephone: 1-866-WEBKINZ * 1-866-932-5469


Good Luck!
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Old 02-12-2010, 02:39 PM   #9
Jynx
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Default Re: Please help! ='[

View Post Originally Posted by Amygirl8
Yeah. Otherwise, (It was probably sibling or friend) it was a hacker who found your password and realized you were never on. If it wasn't anyone you know, I'm sorry, Ganz will not give the stuff back. It's their policy.
Oh I hope no one hacked it =/ I hope it's just a glitch!
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Old 02-12-2010, 02:39 PM   #10
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Default Re: Please help! ='[

Aww, I have no other advice than what the people above me posted, but I feel so bad for you
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