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Old 01-14-2011, 11:18 AM   #1
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Default Unanswered: pick a language

Everytime I open the home page for WW, it ask me to pick a language before I can log in. I have cleared the cache and everything else I could think of. Any suggestions besides calling Ganz? I am using IE

thanks

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Old 01-14-2011, 11:24 AM   #2
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Default Re: pick a language

not sure what to do i've never had this problem
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Old 01-14-2011, 11:39 AM   #3
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Default Re: pick a language

It just started, but believe me, if anyone can make something squirrelly happen, it will be me. Anyone else have a suggestion?

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Old 01-14-2011, 01:36 PM   #4
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Default Re: pick a language

It happens to me, too. I don't think it's too big of a problem.
Just pick 'English' or any other language you want & keep playing

But if you don't want that screen to keep appearing, you can just go right to the log-in page;
Welcome to Webkinz

Hope I helped!
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Old 01-14-2011, 04:01 PM   #5
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Default Re: pick a language

this happens to me, too. just click the language of whereever you live. it will let you play. once, however, i wanted to play in french, but it wouldn't let me loggin. so just make sure that its YOUR language!
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Old 01-14-2011, 04:12 PM   #6
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Default Re: pick a language

If you get it every single time, try clearing your cache. This was happening to my Mom, and once I had her do that it never popped back up again.
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Old 01-15-2011, 11:26 AM   #7
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Default Re: pick a language

I have been getting this too.
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Old 01-15-2011, 04:15 PM   #8
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Default Re: pick a language

Actually, you get it FROM clearing your cache since the cookie isn't there anymore.
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Old 01-15-2011, 04:16 PM   #9
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Default Re: pick a language

it does that to me to, but i just pick it everytime. i didn't know it wasn't supposed to do that..
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Old 01-15-2011, 10:17 PM   #10
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Default Re: pick a language

View Post Originally Posted by Nereid
Actually, you get it FROM clearing your cache since the cookie isn't there anymore.
I just delete the browsing history, not all the cookies. Anyway worked for my Mom, and when I clear mine I never see it again.
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