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Old 02-16-2012, 02:31 PM   #11
Theatre910
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Default Re: Phone is unresponsive

If you have this problem and know your server, list it;
if it is related to just some servers, that would indicate something on their end.

Good luck.



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Old 02-16-2012, 02:37 PM   #12
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Default Re: Phone is unresponsive

I'm on server 16
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Old 02-16-2012, 03:06 PM   #13
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Default Re: Phone is unresponsive

I have been having problems with my phone, too. The only way I can get it to turn on is to go to an area wher having the phone on is necessary and it will turn itself on but you can't change zones, if you want to.
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Old 02-17-2012, 12:47 PM   #14
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Default Re: Phone is unresponsive

How do you know which server you are on?
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Old 02-17-2012, 03:36 PM   #15
Theatre910
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Default Re: Phone is unresponsive

View Post Originally Posted by Nsoroma79
How do you know which server you are on?

It depends on your browser.

An account is assigned one when created, and it doesn't change.
All Asian accounts are on one server (WAPI14).
All Eur accts are on another server (WAPI13).
All NA accts split among several servers.

I check on 6 accts across 5 different servers.


There have been several good postings over the years, but could only find these on a quick search:

for i.e.:
http://www.webkinzinsider.com/forum/...-youre-584316/

for ff:
http://www.webkinzinsider.com/forum/...ccount-569250/

If I have time later I'll add others if I find them.
If you can find your browsers history call, it may be there.
The key is WAPIxx.

Update:
Here is a short & sweet for ie & ff:
http://www.webkinzinsider.com/forum/.../#post25150679



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Old 02-18-2012, 06:19 PM   #16
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Default Re: Phone is unresponsive

Sorry to hear that, it happened to me a few days ago I was so annoyed! Try using internet explorer or another computer. It should be fixed in a few days. If not, try contacting ganz! Here's the link:Contact Us
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