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Old 05-25-2008, 10:01 AM   #1
Webkinz :)
momsqueen is an unknown quantity at this point

Default Unanswered: Phone Trouble in Tournament Arena

Every time I try and play a game with a friend in the tournament arena my phone turns off. Is anyone else having the same problem or anybody know any thing about it? Thanks
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Old 05-25-2008, 10:04 AM   #2
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thebobsquad27's Avatar
thebobsquad27 is on a distinguished road

Default Re: Phone Trouble in Tournament Arena

I had the same problem a couple of days ago...I dont know what was wrong though...give it time and it should start to work again. Good luck!
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Old 05-25-2008, 06:41 PM   #3
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momsqueen is an unknown quantity at this point

Default Re: Phone Trouble in Tournament Arena

Thanks I will keep trying
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Old 05-25-2008, 06:57 PM   #4
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fuzzdude2 is an unknown quantity at this point

Default Re: Phone Trouble in Tournament Arena

I've been having issues for a few weeks on this... I've even been playing with another at a side by side computer, linked as friends, and we've been booted saying that the game timed out waiting for the other player. Strange. I've been trying to play at different times to see if it has to do with server load.

Good luck! Hopefully we can get this figured out!
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Old 05-25-2008, 09:03 PM   #5
Webkinz :)
EMW120 is an unknown quantity at this point

Default Re: Phone Trouble in Tournament Arena

I have not been able to use the phone in the tournament in months. Very frustrating. I also get waiting for opponent if I am lucky enough to get that screen then it says timed out and has signed me off the phone. Over the months been having problems I have tried several things some have said you can get the phone to stay on if enter the club house first. That doesn't work either. I can't do anything a phone is needed. Half the things in webkinz are useless to me. I have 63 pets and was a loyal customer to webkinz thought it was fabulous now I am extremly disappointed in all the flaws and go weeks without even trying to log on anymore. Good luck with your phone. I have no helpful advice just had to vent.
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Old 05-25-2008, 09:05 PM   #6
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Default Re: Phone Trouble in Tournament Arena

that happened to me lol guess its just one of the many glithes www.webkinz.com but nothing we can do about it
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Old 05-26-2008, 09:14 AM   #7
Lil Kinz
katieloubug is an unknown quantity at this point

Default Re: Phone Trouble in Tournament Arena

Yeah, it's been months for me, too. It's extremely frustrating.
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Old 05-26-2008, 10:49 AM   #8
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froggyfrog's Avatar
froggyfrog is on a distinguished road

Default Re: Phone Trouble in Tournament Arena

that has happened to me since they added the webkinz stadium. and i cant play against other opponents! i hate it. i used to go on all the time to play the game atomicolious now i cant even do that!
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Old 05-27-2008, 10:32 AM   #9
IvoryRed
Lil Kinz
wallshorn is an unknown quantity at this point

Default Re: Phone Trouble in Tournament Arena

My husband opened his WK account on March 26, 2008, with a kangaroo I bought for him. For about the first 1.5 to 2 weeks, we were able to play against each other in the Tournament Arena and Dice Kinz (going through main menu--not Arena). Since then (early April), we have had all kinds of issues connecting. And, it's not just between the two of us--neither of us has been able to consistently connect with anyone on our friends list. Occasionaly,we can get in one game of Atomicolicious before things lock up on us again. In our experience, it has nothing to do with what zone we are in. Also, we log off and back on again and still have the same problems.

My initial email to generated this form response:

"You wrote to us about not being able to connect to server when trying to use the kinzchat phone or going into the clubhouse. This feature also affects the Tournament Arena and KinzPost.

Please make sure that all of your pop up blockers are off. If you have a router, please make sure that the HTTP port 80 is open and the FTP port 21 is open.

If this still does not fix the problem, contact your internet service provider to check that your security settings on your modem are not set too 'high'. "


My follow-up email (stating that none of these items were the problem) generated this response:
"You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience. "


I'm guessing that no-one has any more information than this? It just seems like an awfully long time for this issue to continue unresolved. It's been frustrating for us (hubby & me) since this was one computer game we could actually both enjoy together.
If you know any more info about why this is happening and/or when it might be fixed, I'd love to know! Thanks,
wallshorn
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Old 05-27-2008, 11:18 AM   #10
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PookieBear's Avatar
PookieBear is a glorious beacon of lightPookieBear is a glorious beacon of lightPookieBear is a glorious beacon of light

Default Re: Phone Trouble in Tournament Arena

I haven't been able to use my phone for a long time now. I've just given up for now until someone here posts that it is working again. It is extremely frustrating.
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