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Old 05-05-2007, 09:16 PM   #1
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Default Unanswered: Phone number for Ganz?

I've read that people have called Ganz about a problem, but I've never seen a phone number for them. Anyone have it? Do they actually answer? :-/
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Old 05-23-2007, 04:03 PM   #2
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Default Re: Phone number for Ganz?

no but i wish!
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Old 05-23-2007, 05:44 PM   #3
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Default Re: Phone number for Ganz?

There is one but they never pick up! and if they do they r no help! just email them instead! Y do u need to get a hold of them?
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Old 05-23-2007, 06:37 PM   #4
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Default Re: Phone number for Ganz?

I couldn't find a phone number, I wonder where they're getting it? I thought you could call too.

http://customerservice.webkinz.com/cs/index.php This is the Webkinz customer service page, which is of limited help.

http://www.ganz.com/contact/index.html This is the Ganz contact page, it says they'll respond quickly. When you click on the customer part, it takes you to their guestbook but it does say it's for questions. I'd be careful about account info on that one just in case, till you get a response back.

If anyone DOES have the phone number, please post it!
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Old 05-23-2007, 07:17 PM   #5
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Default Re: Phone number for Ganz?

it is 1-800-WEBKINZ if it doesn't work i don't know, they close the line @ 5:00 so call soon!
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Old 05-23-2007, 11:35 PM   #6
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Default Re: Phone number for Ganz?

Ok. I had an email address for them too.... maybe support@ganz.com? I don't remember. My kinzpost is still stuck in loading mode, so I wondered about fixing it. I can get it to work on my laptop, though, and other people have had the same problem and it resolved itself, so we'll see how it goes....
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Old 05-25-2007, 10:47 AM   #7
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Default Re: Phone number for Ganz?

maybe that will work.. i have a problem too so ill try it also
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Old 06-04-2007, 07:09 PM   #8
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Red face Re: Phone number for Ganz?

i know what it is it is... 1-887-4997 the mailis support@webkinz.com i know it is right

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Last edited by mattso88; 06-04-2007 at 07:09 PM.. Reason: Automerged Doublepost
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Old 06-05-2007, 10:02 AM   #9
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Default Re: Phone number for Ganz?

The phone # does you no good until you e-mail them with your problem and then they will send you a service code #. You need that number in order to speak to someone there. Their e-mail address is support@webkinz.com.
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