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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   Is the phone always busy? (http://www.webkinzinsider.com/forum/somebody-help-165/phone-always-busy-484186/)

LittleDog03-20-2009 02:48 PM

Is the phone always busy?
I was given a call back from Ganz with a number for Ganz support. However, whenever I call it is always busy. Are there better times? Are is this usually the case?

Allrighty03-20-2009 03:16 PM

Re: Is the phone always busy?
I have called a few times with the number that they e-mail me and have always gotten right thru. I know they are hiring right now so maybe they are short handed but don't give up.
Good Luck.

Ergoiam03-20-2009 03:24 PM

Re: Is the phone always busy?
This has happen to me a couple of times when there was a major problem with WW such as the recent adoption glitch, however I just hit redial a couple of times and it usually will go through. The number that I call is 1-866-932-5469. If you just let it play all the way through you can leave a voice mail...don't bother sending anything to the email address it does not work. Just hang in there and keep trying.

sarah2103-20-2009 04:21 PM

Re: Is the phone always busy?
i bet their pretty busy

LittleDog03-21-2009 12:21 PM

Re: Is the phone always busy?
Thanks everyone! I tried for 2 hours.....still didn't get through, and needed to vent. Hopefully will next week.

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