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Old 07-04-2010, 08:55 AM   #1
Webkinz :)
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Default Unanswered: Pets Wont Move In RoofTop Room!!

Having problems with the rooftop room no pets can move around,my robin is sleeping and she can only get up from bed and go back to bed,i cant get her to move.Any pet i try and send to room is frozen in place and cant move! Anyone have this problem,
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Old 07-04-2010, 09:43 AM   #2
AKA Tess
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Default Re: Pets Wont Move In RoofTop Room!!

Try logging on and off, this sometimes helps. If not. fill out this form, here, and webkinz will unstuck your pets. If they are stil stuck in a few days, call Ganz at 1-866-WEBKINZ. I wish you the best of luck!
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Old 07-04-2010, 12:08 PM   #3
band guys are so
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Default Re: Pets Wont Move In RoofTop Room!!

Umm, try to clear your cache? This is really weird... it's not happenning to me. As pezzpezz said, try calling ganz if nothing works.
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Old 07-04-2010, 03:24 PM   #4
Harry S is a bunny!
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Default Re: Pets Wont Move In RoofTop Room!!

I'm sorry to hear this! Try clearing your cache. Or try calling GANZ: 1-866-932-5469
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Old 07-04-2010, 04:55 PM   #5
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Default Re: Pets Wont Move In RoofTop Room!!

Yep, try claring your cache and doing as pezzpezz said .
:]
~small
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