Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 05-06-2010, 11:47 PM   #1
Webkinz :)
 
lilkinzmom7's Avatar
lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!

Exclamation Answered: Pet Name is Pet Code

I was clearing out my unlogged estore codes this evening, and I finally decided to log in my Trick or Treat Troll that I purchased back in October.

After I chose boy and named it, I entered the secret code, then the verification letters, then a window popped up stating that the pet code was incorrect, I click OK, then brings me back to the pet secret code entry, I re-enter the code then the verification letters again and tahdah! My new pet is named the pet code instead of what I named it???

So now his name is letters and numbers, I have logged in over 120 pets and this has never happened to me before. I am going to call Ganz customer service tomorrow to have them look into it. I'll let you know what happens.
lilkinzmom7 is offline Female
Best Answer - Posted by FIA
That's easy to fix. Just go here:

--> http://customerservice.webkinz.com/cs/us_en/ai.php

And select the "My Secret Code is my Pet Name" option.

You're not the first person to do that.
Sponsored Links
Old 05-06-2010, 11:52 PM   #2
ill PM
Gift Guru
 
Ergoiam's Avatar
Ergoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talentErgoiam has lots of talent

Donation Award 
Default Re: Pet Name is Pet Code

It's not a problem - if you look in the customer service section of the site, you can fill out the form. I had this happen to me once and they were able to correct it for me.
Ergoiam is offline
Old 05-06-2010, 11:53 PM   #3
Webkinz :)
 
alexandi's Avatar
alexandi will become famous soon enough

Donation Award 
Default Re: Pet Name is Pet Code

They can change it and fix it. My daughter wanted to name her pet after herself and it would not let her use her own name. I called Ganz and they told me to log the pet and name it anything we wanted and they would change it. We called back after logging it in and they re-named the pet the name we wanted. It only took about a minute on the phone.
alexandi is offline Female
Old 05-06-2010, 11:55 PM   #4
FIA
FluffyInAlabama
Gift Guru
 
FIA's Avatar
FIA has disabled reputation

Default Re: Pet Name is Pet Code

That's easy to fix. Just go here:

--> http://customerservice.webkinz.com/cs/us_en/ai.php

And select the "My Secret Code is my Pet Name" option.

You're not the first person to do that.
FIA is offline Female
Old 05-07-2010, 12:05 AM   #5
ddoott
Webkinz :)
 
ddoott's Avatar
ddoott is a jewel in the roughddoott is a jewel in the rough

Default Re: Pet Name is Pet Code

Wow i never knew that that could happen !!! Thanks for posting and for the answer . I am so glad that people take time to look at all these diffrent posts and help each other out .. That's what makes this site so good !!!!! I am happy to be apart of this family .....
ddoott is offline Female
Old 05-07-2010, 12:05 AM   #6
Webkinz :)
 
lilkinzmom7's Avatar
lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!lilkinzmom7 is the cats pajamas!

Default Re: Pet Name is Pet Code

Thanks so much everyone! Thanks FIA, I am glad you posted the link for me!
lilkinzmom7 is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 02:18 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts