Rare times in local KT. Place your mouse over times and items for time conversions and info.
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That is insane! I don't remember getting a loot bag either. We adopted our pet early so we could have all the different daily opportunities. If you have to wait till the 15th to adopt, half your month of extra opportunities is gone.
Every time I've adopted one in the past, I was so eager to do it that I'd actually do it right after midnight on the 1st of the month. This was the first time that I did not get a loot bag. It might have been because of the holidays though... It also happened to my cousin last month, with the Polar Bear, but again, it was right after Thanksgiving break...
I have always adopted my POTM on the first day of each month and have never had any problems, except for January's Large Bulldog. I contacted Ganz originally by using their customer service system however I still didn't get my extra bag containing the wish token even though I had received their acknowledgment. Then I thought that it might have been a problem because he was also my pet for an exclusive bed, however when I contacted Ganz by calling them after I got their e-mail with the customer service code she didn't indicate that this was what caused the problem and simple added the loot bag to my dock.
I had problems with my hippo in November ( I adopted it on the 3rd) and I called Ganz. The nice rep that I spoke to placed the items in my dock and suggested that I wait until the 5th of the month. So in December, when I adopted my polar bear, I waited until the 5th, no issues. I would call Ganz and leave a message they will call you back and help you out. Good luck!
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