Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 12-01-2008, 01:30 PM   #1
Gift Guru
 
Smaointe's Avatar
Smaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clown

Default Unanswered: POTM Polar Bear Adoption.. please help

I know that sometimes if you adopt the POTM right away you don't get your prizes. Maybe its because of a programming glitch. I couldn't wait for my polar bear and adopted it. I didn't get my loot bag. Should I wait and see if I get it or call Ganz? Any ideas? Thanks!

Edit: I went to my house again and got a bag. It had the POTM banner and loot bag. When I went to open it, it said prizes 0 kc! Has this happened to anyone before?

Last edited by Smaointe; 12-01-2008 at 01:33 PM..
Smaointe is offline Female
Sponsored Links
Old 12-01-2008, 01:42 PM   #2
ChihuahuaGrl16
Banned
ChihuahuaGrl16 has a reputation beyond reputeChihuahuaGrl16 has a reputation beyond reputeChihuahuaGrl16 has a reputation beyond reputeChihuahuaGrl16 has a reputation beyond reputeChihuahuaGrl16 has a reputation beyond reputeChihuahuaGrl16 has a reputation beyond repute

Default Re: POTM Polar Bear Adoption.. please help

i would call Ganz right away!! if you wait, you might not get it! this happens to almost all POTM! good luck!

---------- ChihuahuaGrl16 added 0 Minutes and 23 Seconds later ----------

maybe log out,and then back in again see if your KC changes?

Last edited by ChihuahuaGrl16; 12-01-2008 at 01:42 PM.. Reason: Automerged Doublepost
ChihuahuaGrl16 is offline Female
Old 12-01-2008, 02:00 PM   #3
ho's a lurkyloo?
Gift Guru
 
mathmom2's Avatar
mathmom2 is an unparalleled talent
mathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talent

Donation Level 2 
Default Re: POTM Polar Bear Adoption.. please help

Yes. This happens a LOT on the first day of the month!! Many of us just wait a few days to adopt. If your bag showed up then you got your items. Yes, it may say 0kc, but I would venture to say you did get your amount. Did you get your other items? the coin, coupons, PoTM item and food? If so, then the kc was there but it was a graphic glitch.

This is a typical first-of-the-month issue. Ganz has no way of knowing if you got your kc or not and their pat answer has been not to award kc if the loot bag has given the loot. Sorry.
mathmom2 is offline Female
Old 12-01-2008, 02:03 PM   #4
Gift Guru
 
Smaointe's Avatar
Smaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clownSmaointe is cool as a bunny clown

Default Re: POTM Polar Bear Adoption.. please help

View Post Originally Posted by mathmom2
Yes. This happens a LOT on the first day of the month!! Many of us just wait a few days to adopt. If your bag showed up then you got your items. Yes, it may say 0kc, but I would venture to say you did get your amount. Did you get your other items? the coin, coupons, PoTM item and food? If so, then the kc was there but it was a graphic glitch.

This is a typical first-of-the-month issue. Ganz has no way of knowing if you got your kc or not and their pat answer has been not to award kc if the loot bag has given the loot. Sorry.
Hi thanks. I got 2000kc for the adoption, an artic window (psi) the psf and a wooden clock. The bag said 0kc and there were no other prizes. I just realized there are a bunch of threads on this.
Smaointe is offline Female
Old 12-01-2008, 03:41 PM   #5
Merry Christmas!!
Webkinz :)
 
Busy Mom's Avatar
Busy Mom is on a distinguished road

Default Re: POTM Polar Bear Adoption.. please help

This happened to me as well. I called and left a message this mornin, a lil while ago someone called me backed and she checked my acct and said ok im goin to place the items in the dock, so I didnt get the bag, but I did get my pom items!! If you havent called I would, they will ck and beable to help you out!!
Busy Mom is offline Female
Old 12-01-2008, 03:48 PM   #6
Wacky Holidays!
Webkinz :)
 
SnowCrystal's Avatar
SnowCrystal is stuck on replay
SnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replay

Default Re: POTM Polar Bear Adoption.. please help

This just happened to me too. I just called them a few minutes ago (1-866-webkinz) and left a message.
SnowCrystal is offline Female
Old 12-01-2008, 04:25 PM   #7
ho's a lurkyloo?
Gift Guru
 
mathmom2's Avatar
mathmom2 is an unparalleled talent
mathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talentmathmom2 is an unparalleled talent

Donation Level 2 
Default Re: POTM Polar Bear Adoption.. please help

View Post Originally Posted by Smaointe
Hi thanks. I got 2000kc for the adoption, an artic window (psi) the psf and a wooden clock. The bag said 0kc and there were no other prizes. I just realized there are a bunch of threads on this.
Before calling, log out and log back in ... switch rooms ... switch pets. Sometimes doing that will get the system to register it properly. If all those fail, clear your cache and log back in. If even that fails, call Ganz. Make sure you note what PoTM items are in your dock, number of items in your dock and the level of KC. That way if you have some PoTM items you know how many and what they are. Like if it happens to me, I will have to say I have them all in my dock except the new sub because I was trying for the new sub and just moved them to my account today. Otherwise, the CSR will say I already have the items so tough luck.

Good luck!!
mathmom2 is offline Female
Old 12-01-2008, 04:49 PM   #8
Gifted
 
RidinHyGirl's Avatar
RidinHyGirl will become famous soon enough

Default Re: POTM Polar Bear Adoption.. please help

View Post Originally Posted by Smaointe
I know that sometimes if you adopt the POTM right away you don't get your prizes. Maybe its because of a programming glitch. I couldn't wait for my polar bear and adopted it. I didn't get my loot bag. Should I wait and see if I get it or call Ganz? Any ideas? Thanks!

Edit: I went to my house again and got a bag. It had the POTM banner and loot bag. When I went to open it, it said prizes 0 kc! Has this happened to anyone before?
This just happened to me too. I am so angry right now. I called and left a message with Ganz and I contacted them through customer support on the website. We have four other polar bears to adopt on four other accounts but now we are going to wait. This was only my second POTM ever so I'm very upset that this happened. If Ganz knows this is a problem every month, then why the heck don't they fix it already???


12/2/08: Update: I got a phone call from Ganz today and I explained everything to the very nice woman and she put all the missing items in my dock. I got the new submarine! She also suggested for the future to not adopt the POTM the first few days or the last few days of the month.

Last edited by RidinHyGirl; 12-02-2008 at 04:36 PM.. Reason: Update
RidinHyGirl is offline Female
Old 12-01-2008, 04:50 PM   #9
Autism Awareness
 
Electrabuzz1's Avatar
Electrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicness
Electrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicnessElectrabuzz1 is epic beyond epicness

Default Re: POTM Polar Bear Adoption.. please help

Hello fellow Gift Trainee!

Just wanted to let people know that I adopted 2 POTM's on 2 accounts and mine worked fine.

I hope that you are able to recover all you were entitled too. Good Luck.

Last edited by Electrabuzz1; 12-01-2008 at 04:51 PM.. Reason: spelling
Electrabuzz1 is offline Female
Old 12-01-2008, 04:55 PM   #10
GrannyJeff
Gifted
 
GrannyJeff's Avatar
GrannyJeff has a spectacular aura about

Default Re: POTM Polar Bear Adoption.. please help

This is awful. I adopted my polar bear this morning and had no problems at all. Good luck with getting things straightened out.
GrannyJeff is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 01:07 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts