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Unanswered: POTM and other problems...sorry, I'm new here
I'm new to posting here, sorry if the answers to my questions can be found elsewhere :-)
My dd adopted the Hippo and got nothing in her loot bag. When she opened her bag it said congratulations, you have received 0 kinzcash and these great prizes (or something like that).
Do we need to do something for her to get it, or is is gone for good? It seems like Ganz is had to contact from what I've heard.
Her other problem is WW reloading constantly. So when she is playing a game, it logsout and reloads losing all her points. Is this happening to anyone else? Is there anyway for us to fix it? We tried clearing all the cookies ect with no luck!
Any help would be great...especially on the POTM. DD is really disappointed :-(
The POTM problem is a common one, I reccomend calling ganz WW is loading constantly to me, and I can't seem to fix it , but sometimes when I clear my cache it does help a little bit... but not much
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