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Old 01-01-2009, 01:48 AM   #11
OOO Ghostkinz!
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Default Re: potm no special gift

It is a rule of thumb around here that a POTM should not be adopted until at least the third day in. It gives time for the system to clear the old pet out and fully establish the new one. If you look where it says pet of the month in the Newspaper, it will show when the animal is likely to cause less problems in adoption. Right now, the Polar bear is still showing with the Bull Dog underneath. Once the Bull Dog takes the prime position, you should be able to adopt it, but even then I would give it a day.
Other people here have said basically the same thing. Maintenance and reset doesn't occur until 2:00 AM EST and then it is off doing the maintenance for two hours. That is when they POTM is SUPPOSED to be adoptable. (not a guarantee, either )
Call 1-866-WEB-KINZ on Friday first thing in the morning and tell them. You will be re-directed to a message manager and they will get back to you. Hopefully they can give you the Loot Bag
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Old 01-01-2009, 01:53 AM   #12
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Default Re: potm no special gift

Ganz has problems with POTM, so it's better to wait a few days to be safe to adopt the POTM.

Here is a great guide about problems with the POTM adoptions:

http://www.webkinzinsider.com/forum/...g-t435468.html
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Old 01-01-2009, 02:01 AM   #13
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Default Re: potm no special gift

GANZ will tell you that it is best to wait a week before entering your POTM code. They have found glitches that they cannot seem to fix.
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Old 01-01-2009, 02:10 AM   #14
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Default Re: potm no special gift

I have actually had better luck in that 2 hr time frame with POTM than any other day of the month. I have tried waitin until later in the month, and still oten NO loot bag. I think it's a gamble no matter when you do it
They will only help you with it once per account though (which is totally uncool, I think.) It's their screw up, they should fix it.
Good luck getting your loot.
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Old 01-01-2009, 03:05 AM   #15
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Default Re: potm no special gift

Ganz has asked for everyone to wait until at least the 5th, that way all glitches should be cleared by then. Sorry to hear you didn't get your lootbag, call Ganz and I'm sure they'll give you one. I suggest you ask your daughter to wait till Jan 5th, and then adopt to be safe.
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Old 01-01-2009, 07:07 AM   #16
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Default Re: potm no special gift

Does anyone know what the January POM gift bag should contain? ??? We are new and just adopted our FIRST POM, Brina at 12:15 am and received 2 packages. One had a fire hydrant fridge and her bangers & mash. The other had a dining table shaped like a large sandwich....
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Old 01-01-2009, 07:50 AM   #17
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Default Re: potm no special gift

Ahhh! I just put mine in at 7:45 and I did not get mine either! Ahhh!

---------- Areyel added 1 Minutes and 47 Seconds later ----------

View Post Originally Posted by Webkinz_Lovers
Does anyone know what the January POM gift bag should contain? ??? We are new and just adopted our FIRST POM, Brina at 12:15 am and received 2 packages. One had a fire hydrant fridge and her bangers & mash. The other had a dining table shaped like a large sandwich....
If you get it, it will be obvious. It is an extra big deal and an extra explosion that occurs before you get your box with your fridge and exclusive. There is a list in our item list of the items you can get, but if you are not sure if you got it, I bet you did not!

Last edited by Areyel; 01-01-2009 at 07:50 AM.. Reason: Automerged Doublepost
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Old 01-01-2009, 08:06 AM   #18
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Default Re: potm no special gift

Okay, went and read the list. We got nothing on it. Thanks for the information, the list is a great idea too. So now we contact Ganz and hope for the best.

Brina
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Old 01-01-2009, 08:26 AM   #19
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Default Re: potm no special gift

I have adopted the POTM on the first day before and it has been fine. This time I just did it and there was no loot bag. Last month I received a messed (empty) loot bag.

I have to think that there should be no POTM activities until after the 5th if Ganz suggests to not adopt before then .

I guess I will be contacting Ganz again...They were very helpful last time.
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Old 01-01-2009, 08:35 AM   #20
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Default Re: potm no special gift

How does everyone recommend contacting ganz email, phone, or their contact us form?
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