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Old 12-30-2007, 11:27 AM   #11
Hillary3456
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downhillducky is an unknown quantity at this point

Default Re: Pet of the Month no room, bag or cash

I adopted 2 pets late last night, every thing was fine. But I adopted yesterday morning and I don't think a got an exclusive.
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Old 12-30-2007, 09:05 PM   #12
Lil Kinz
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Default Re: Pet of the Month no room, bag or cash

I have adopted three pets in the last week or two and none have gotten a room.
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Old 12-30-2007, 10:28 PM   #13
okey dokey artichoky
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Default Re: Pet of the Month no room, bag or cash

View Post Originally Posted by Spidubic
I have adopted three pets in the last week or two and none have gotten a room.
How many pets do you have? After your tenth pet they don't give you a room they give you an extra item(exclusive, rare or coin).
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Old 12-30-2007, 10:31 PM   #14
dhmjohnson
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Default Re: Pet of the Month no room, bag or cash

I had some problems with POTM before. I also didn't receive a charm forest item. It took about a week, but Ganz did get back to me. I talked to someone on the phone, and they were able to fix everything and give me my items. Hopefully you'll get the same great results. Hang in there!
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Old 12-30-2007, 11:13 PM   #15
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Default Re: Pet of the Month no room, bag or cash

Hang in there! We did get some items back that had been lost to being logged off while placing the items in our rooms. It took several days up to maybe a week before I got the email with the number you needed to call along with a customer service number. The person we dealt with was great and we had all of our lost items restored within a few hours. I feel bad that you aren't getting your POTM bonus activities to work. Hope it all gets worked out for you soon!
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Old 12-31-2007, 02:02 AM   #16
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Default Re: Pet of the Month no room, bag or cash

I had the same problem, but the code was thrown away with all of the other christmas trash, do you think they would still help me without the code?
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Old 12-31-2007, 02:10 AM   #17
kateygma is now a
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Default Re: Pet of the Month no room, bag or cash

We adopted four pets today with no problems. Also put in four pieces of clothing codes and four lip gloss/body spray codes with no problems. We got the bonus gift box for the 65 pet. Yeah you read that right 65 and counting. We have emailed ganz about a stuck item, first a week ago and then again two days ago and the item is still stuck, but we are waiting patiently because we are aware that a lot of people have much worse problems. Good luck, Ganz is usually pretty good about getting you what you should have.
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Old 12-31-2007, 02:47 AM   #18
i ate a
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Default Re: Pet of the Month no room, bag or cash

hey guys i hope you get your stuff back GOODLUCK
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Old 12-31-2007, 03:58 AM   #19
TootieFrootie
Guest

Default Re: Pet of the Month no room, bag or cash

Ever since the servers crashed on Christmas there have been tons of glitches spread around WW. One being, no loot bags, money, gift boxes, prizes, etc.
Call Ganz at 1-866-932-5469 or wait and they might show up/
What really weird is a TON of people on WI have had items missing, problems with adoption, etc. When I haven't had a bit of trouble! I adopted all my pets I got for Christmas on Christmas Day, (Risky I know) and had no troubles! I haven't had one missing item! lol
I am very pleased.
Old 12-31-2007, 12:59 PM   #20
Lil Kinz
Spidubic is an unknown quantity at this point

Default Re: Pet of the Month no room, bag or cash

View Post Originally Posted by zephyr
How many pets do you have? After your tenth pet they don't give you a room they give you an extra item(exclusive, rare or coin).
Thanks! I wondered that after I posted. I have 13 pets.
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