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Old 08-04-2008, 05:02 PM   #1
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Default Unanswered: POTM no gifts!

I just adopted a Clydesdale horse just now...and it said I had a POTM bag to open...and there was NOTHING in it! Has this happened to anyone else?
I got the "please wait" on the screen...but when it came back up, there was still nothing there.
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Old 08-04-2008, 05:03 PM   #2
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Default Re: POTM no gifts!

i can't se the thumbnail

---------- ellie356 added 0 Minutes and 27 Seconds later ----------

contact ganz and attach the picture

Last edited by ellie356; 08-04-2008 at 05:03 PM.. Reason: Automerged Doublepost
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Old 08-04-2008, 05:07 PM   #3
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Default Re: POTM no gifts!

I would definitely contact Ganz! There are some rumors that there will be new potm items, but it is not confirmed. I would definitely call Ganz anyway!
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Old 08-04-2008, 05:10 PM   #4
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Default Re: POTM no gifts!

View Post Originally Posted by ellie356
i can't se the thumbnail

---------- ellie356 added 0 Minutes and 27 Seconds later ----------

contact ganz and attach the picture
I'll do that. Thanks!

---------- tinkerbell720 added 0 Minutes and 28 Seconds later ----------

View Post Originally Posted by sweetheart422
I would definitely contact Ganz! There are some rumors that there will be new potm items, but it is not confirmed. I would definitely call Ganz anyway!
Oh I hope so!!! I have all of the others already! Thanks!

Last edited by tinkerbell720; 08-04-2008 at 05:10 PM.. Reason: Automerged Doublepost
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Old 08-04-2008, 05:41 PM   #5
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Default Re: POTM no gifts!

When this happens to me, sometimes it is just that my computer is running reeeeaaallly slow. When I adopted the clydesdayle the other day it did this. I logged out, and then back in, and checked my dock, and my potm prize was waiting there. The last time when nothing showed up in my dock, about a month later, the new potm item showed up in my dock one day. So, either it is in your dock, or you will be lucky enough to get a new item!
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Old 08-04-2008, 06:28 PM   #6
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Default Re: POTM no gifts!

Yeah, that has happened to a lot of people... I would email Ganz at support@webkinz.com . Hope this helps
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Old 08-04-2008, 09:32 PM   #7
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Default Re: POTM no gifts!

maybe if you log out it will be there when you log back in! i sure hope so and cingrats on your new adoption!
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Old 08-04-2008, 09:51 PM   #8
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Default Re: POTM no gifts!

This happened to me when I recently adopted my Clydesdale. I don't remember how I got the prizes back though.
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Old 08-04-2008, 09:56 PM   #9
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Default Re: POTM no gifts!

Look for your loot bag items in furniture. I got everything, look in your coins to see if you have a wish coin.Igot every thing but the kc in the loot bag

---------- d8471 added 2 Minutes and 34 Seconds later ----------

Log out and back in ,if you haven't yet. After I logged back in ,is when I found my things!

Last edited by d8471; 08-04-2008 at 09:56 PM.. Reason: Automerged Doublepost
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Old 08-04-2008, 10:16 PM   #10
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Default Re: POTM no gifts!

I'm not sure how to help but to agree with d8471....if i am ever stuck loading or "please wait", I always log out and then log back in again and they are always there!
once i invited someone over to my house and then i left the candy room and came back in again and my bed was gone!!!! it was like they stole it or something ( this was way back when I just got my first webbie) so i sent them home or w/e and logged out and logged back in again and there it was!!!

Contact Ganz tho...they should help!
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