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Old 11-01-2007, 07:13 AM   #1
sandrick
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Default Unanswered: Pet of the Month and no exclusive!!

I logged in my new black bear today and did not receive the special pet of the month exclusive. Can this be fixed? My user name is sandrick.
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Old 11-01-2007, 07:37 AM   #2
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Default Re: Pet of the Month and no exclusive!!

I know last month they had some trouble with new frog owners not getting their excl. items as well. I got a frog and I seem to remember it was like a present in the dock I think. If you place it in your room it opens up and you get your items. If you cant find the present then something else might be going on.
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Old 11-01-2007, 07:40 AM   #3
sandrick
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Default Re: Pet of the Month and no exclusive!!

How do I contact Ganz?
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Old 11-01-2007, 07:40 AM   #4
mizzaddikt
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Default Re: Pet of the Month and no exclusive!!

I'm sorry that happened to you! That is such a bummer! Contact Ganz ... they should be able to help you!
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