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Old 12-01-2008, 05:44 PM   #1
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Default Unanswered: POTM Loot Bag Prize didn't show up?

I don't know what just happened. I was entering my Webkinz Polar bear, and when I went into my room, this pop-up message saying I got a Loot Bag, but I won 0 kc instead of anything. And when I click ok, I checked my dock, but my prizes weren't there. Can somebody help me? I'm so fustrated!
Gemini3562 is offline Female
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Old 12-01-2008, 05:47 PM   #2
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Default Re: POTM Loot Bag Prize didn't show up?

same thing happened to me
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Old 12-01-2008, 05:47 PM   #3
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Default Re: POTM Loot Bag Prize didn't show up?

Is there a way to get them back?
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Old 12-01-2008, 05:49 PM   #4
AlyLuver95
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Default Re: POTM Loot Bag Prize didn't show up?

Try contacting Ganz
And no, this hasn't happend to me.
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Old 12-01-2008, 05:50 PM   #5
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Default Re: POTM Loot Bag Prize didn't show up?

View Post Originally Posted by LynzersRoxUrSox
Try contacting Ganz
And no, this hasn't happend to me.
How do I contact Ganz then?
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Old 12-01-2008, 06:16 PM   #6
acflykat
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Default Re: POTM Loot Bag Prize didn't show up?

I just got done leaving them a phone message. Their phone number is at the top of this section I think.

Did you happen to look at your time? I have an Asian account and Mine was way off! I have attached a thumbnail of what it looked like. It showed up as Eastern Standard Time, even though at Arte's it was proper Asian Time.

Also, I wonder if you logged in and then adopted or when to the adoption center from the logon screen. My last 2 POTM's that I adopted from the logon screen I didn't get the loot bag, but the one that I adopted after logging in worked just fine so maybe that is issue.
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File Type: jpgAsian Time Problem!.JPG (98.3 KB, 34 views)

Last edited by acflykat; 12-01-2008 at 06:17 PM.. Reason: add pic
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Old 12-01-2008, 06:18 PM   #7
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Default Re: POTM Loot Bag Prize didn't show up?

Same thing happened with my poor I adopted who is sobbing right now because she doesn't feel like a POTM polar bear, only an ordinary one.
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Old 12-01-2008, 06:48 PM   #8
vaporavi
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Default Re: POTM Loot Bag Prize didn't show up?

Same thing happened to me about 1.5 hours ago. I'm sad.
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Old 12-01-2008, 07:03 PM   #9
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Default Re: POTM Loot Bag Prize didn't show up?

The same thing happened to me as well. I just sent them a message using the CS page on WW
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Old 12-01-2008, 07:07 PM   #10
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Default Re: POTM Loot Bag Prize didn't show up?

Same here... man this stinks terribly. I buy a POTM for the exclusives and what do I get? NOTHING!
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