Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 10-06-2008, 01:03 PM   #1
Webkinz :)
lovemonkey is an unknown quantity at this point

Default Unanswered: POTM Issues!

Has anyone had a response from Webkinz Tech support about the issues with adopting the POTM?
I adopted the pug last week and didn't get any of my POTM goodies. I wasn't sure if anyone had heard anything about this problem?
lovemonkey is offline
Sponsored Links
Old 10-06-2008, 01:04 PM   #2
GreekAsianPanda
Guest

Default Re: POTM Issues!

Oh a lot of people have had that problem. You're not alone at least =)
Old 10-06-2008, 01:05 PM   #3
bonniesbabies
Gifted
 
bonniesbabies's Avatar
bonniesbabies is just really nicebonniesbabies is just really nice

Default Re: POTM Issues!

I did not get my loot bag either.....nor have I heard from GANZ.
bonniesbabies is offline Female
Old 10-06-2008, 01:18 PM   #4
Deadly WHONK jg1976
Gift Guru
 
ajoysmom's Avatar
ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!ajoysmom is not just visiting!

Donation Award 
Default Re: POTM Issues!

my daughter got everything when she adopted her pug a few days ago *sigh of relief*. but in july when i adopted 7 cheeky monkeys 2 of them didnt get their POTM gift bags. i called ganz and they actually did give me 2 exclusive gifts and 2 wish tokens. the customer rep that i spoke with said she couldnt give me anything, but after i asked to talk to a supervisor she put me on hold and came back saying that her manager said it was ok to give me the items. im NOT saying that this will happen if you do the same thing im just telling you what happened with me.

good luck and i hope ganz fixes this. so far 6 days have gone by that people are losing out on POTM activities, thats not what people are paying for.

~thats my opinion and im stickin to it ~
ajoysmom is offline Female
Old 10-06-2008, 01:24 PM   #5
Webkinz :)
momtofaye is a name known to allmomtofaye is a name known to allmomtofaye is a name known to all

Default Re: POTM Issues!

View Post Originally Posted by lovemonkey
Has anyone had a response from Webkinz Tech support about the issues with adopting the POTM?
I adopted the pug last week and didn't get any of my POTM goodies. I wasn't sure if anyone had heard anything about this problem?
See this thread on the same subject:

http://www.webkinzinsider.com/forum/...y-t404051.html

The thread contains some helpful information. I hope you can get your issues resolved!
momtofaye is offline Female
Old 10-06-2008, 04:27 PM   #6
Lil Kinz
Adell2008 is an unknown quantity at this point

Default Re: POTM Issues!

I called them and they called me back an fixed everything but didnt give my excusive item!
Adell2008 is offline Female
Old 10-06-2008, 04:31 PM   #7
Call me kitten! :
Webkinz :)
 
cutekitten48's Avatar
cutekitten48 will become famous soon enough

Default Re: POTM Issues!

Pretty much everyone is having this problem. It's part of the glitch fest. I'm sad to say that I don't think they'll give you your items! Sorry!

~cutekitten48
cutekitten48 is offline Female
Old 10-06-2008, 04:36 PM   #8
Gifted
 
TigMagick's Avatar
TigMagick will become famous soon enough

Default Re: POTM Issues!

I had the same problem, I called 3 times and it took a day but I was gotten back to and they replaced my lost itmes. Persistance is the key. I hope this helps/ give ya hope. PM me if you need more help, I hope you get your itmes.
Take care.
TigMagick is offline Female
Old 10-06-2008, 05:41 PM   #9
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: POTM Issues!

I was told on the phone (regarding something else)... but I was told that as long as the account didn't have a history of claiming missing items, that they would most likely be replaced..


I'd ask to speak to a supervisor and don't give up. I'd call back until I was given my items.

---------- kellyschrvr added 1 Minutes and 37 Seconds later ----------

I should have mentioned... whenever i called it was about the Smoothie Moves not awarding kinzcash after a certain score... I was awarded my kc

Last edited by kellyschrvr; 10-06-2008 at 05:41 PM.. Reason: Automerged Doublepost
kellyschrvr is offline Female
Old 10-06-2008, 06:13 PM   #10
GammaTwila
Gift Guru
 
snuggleb68's Avatar
snuggleb68 is just really nicesnuggleb68 is just really nice

Default Re: POTM Issues!

I've heard NOTHING from them after reporting my issues with my PUG potm.
snuggleb68 is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 04:33 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts