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Old 09-02-2009, 09:34 AM   #1
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Default Unanswered: pet of the month issue

last night we logged in our pet of the months, Mine was fine, So was 2 of my daughters then I went to put my 3rd daughter in and the adoption went fine but when we went to open the potm gift and pet box her room was blue and would load. we logged out and back in and the same thing happened so we waited until maintenance was over this morning and tried again and still a blue screen. does this mean she has lost her pet of the month stuff and now she can't access her rooms. please help she is so worried she lost her stuff...
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Old 09-02-2009, 09:41 AM   #2
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Default Re: pet of the month issue

You will have to call Ganz to get her POTM stuff. The number is 1-866-webkinz. Good luck!
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Old 09-02-2009, 09:46 AM   #3
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Default Re: pet of the month issue

Don't worry. Ganz is really good about that kid of glitch. I'm sure if you call they will fix it for you.
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Old 09-02-2009, 10:11 AM   #4
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Default Re: pet of the month issue

Try contacting Ganz, I'm sure they will be able to fix the problem for you.
The best way to contact them is usually by phone and you can call them
at 1-866-WEBKINZ.

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