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My niece has the Clydesdale pet of the month. It the big kinz and she cant seem to do any of the potm activities. Ive seen her try and it says she must have the pet of the month to do those activities and she does. I've never had a pet of the month so what are we doing wrong?
If it's a big Kinz and she's using that account when trying to do the activities, I would call Ganz and see if they can help. I've got a Clydesdale and have not had any problems doing the activities. I do know that the lil kinz and the big kinz, look about the same size. I would check to make sure it is actually a big kinz as well.
you can be using any animal that is on the account that has the potm.
that's true -- I've had mine for many months and I can do the special activities with any pet -- as long as the POM is entered in your account.
Do you still have the original tag with the code on it? If you do, that will help a lot to get help when you call Ganz. I adopted a POM and didn't get my special adoption prize and they needed that code to make it right (which they did and were very generous).
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