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Old 01-11-2008, 07:59 AM   #21
ishes for Webkinz
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Default Re: Pet of the Month error

View Post Originally Posted by mimzysmom
I have always gotten my gift when I adopt the pet of the month, except for the first potm, I bought a lil kinz by mistake instead of a big kinz ( I thought it was cuter!). I was so mad! I would have spent $4 more to do the potm activities. Now they seem to do a better job of making it clear if it should be big or lil kinz. They have been having adoption problems though.... my son adopted his potm, and it told him the code was already used,.. we are still waiting for Ganz to call..........
STILL WAITING PATIENTLY FOR GANZ TO CALL!!!!!! (breath,.... breath........)

---------- mimzysmom added 1 Minutes and 21 Seconds later ----------

I tried calling the number yesterday, but it does not have a voice mailbox, you need to have a code that is sent by e mail.

Last edited by mimzysmom; 01-11-2008 at 07:59 AM.. Reason: Automerged Doublepost
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Old 01-15-2008, 01:03 AM   #22
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Default Re: Pet of the Month error

update.... I got a message from Ganz today and they said they had fixed the problem.. When I went to my room I got my POTM gift.. Thank you all for your help and Thanks to Ganz for taking care of the problem
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Old 01-15-2008, 01:17 AM   #23
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Default Re: Pet of the Month error

wow 40 webkinz i have 5
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Old 01-15-2008, 01:27 AM   #24
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Default Re: Pet of the Month error

View Post Originally Posted by webkeola
update.... I got a message from Ganz today and they said they had fixed the problem.. When I went to my room I got my POTM gift.. Thank you all for your help and Thanks to Ganz for taking care of the problem
Wow! Thank You for letting us know Ganz actually fixes problems!
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Old 01-15-2008, 03:01 AM   #25
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Default Re: Pet of the Month error

View Post Originally Posted by Solelii
I don't think it's only the Lil Retriever. I adopted my spotted frog on the 26th (how I regret that!) and today is the first day I've been able to get to my room. I started to put stuff in my room when I noticed I didn't have the gift box or an exclusive item (but that may be because this is my first Webkinz). I'm going to email Ganz tomorrow and if I don't get a decent reply, I guess I'll have to call. ps can someone tell me the number to call in case I have to?
1-866-WEBKINZ
(1-866-932-5469) GOOD LUCK
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Old 01-15-2008, 09:27 AM   #26
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Default Re: Pet of the Month error

you nead to contact ganz
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Old 01-15-2008, 08:22 PM   #27
Gymbrat814
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Default Re: Pet of the Month error

You should definately type to Ganz!!! They should help, but beware they get thousands(maybe millions) of letters each day. Remember to be patient and they should contact you somehow...
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Old 01-15-2008, 08:26 PM   #28
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Default Re: Pet of the Month error

Sorry! I have no idea! I cannot find the POTM!! So sad! _ _
^

---------- Sarahlynn95 added 0 Minutes and 26 Seconds later ----------

Smilee:

_ _
^

---------- Sarahlynn95 added 0 Minutes and 21 Seconds later ----------

HAHA! I ♥ NIck Jonas!
haha! random!

Last edited by MrsNickJonas♥; 01-15-2008 at 08:26 PM.. Reason: Automerged Doublepost
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