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Old 01-03-2008, 11:57 PM   #1
Webkinz :)
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Default Unanswered: Pet of the Month error

Help... My Pet of the Month did not register.. I put him in today and made sure its the correct one.. and I didnt get the POTM package... What do I do?
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Old 01-03-2008, 11:59 PM   #2
pupnsuds
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Default Re: Pet of the Month error

Are you sure it was a lil kinz? the trading cards just have the full size and for some reason they dont count if the potm is a lil kinz
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Old 01-03-2008, 11:59 PM   #3
smallville89
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Default Re: Pet of the Month error

Did you get your regular adoption gift? And is it the Lil Kinz, not the reg size one? (I've made that mistake...)
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Old 01-04-2008, 12:02 AM   #4
Syd500
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Default Re: Pet of the Month error

Are you sure you adopted the lil kinz golden retriever and not the big one? If you adopted the big one it won't work. It HAS to be the little one. =]
Old 01-04-2008, 12:04 AM   #5
Manda
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Default Re: Pet of the Month error

Whatever you do end up doing, do not rely on emailing them. Completely unsatisfied with the result of emailing them.
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Old 01-04-2008, 12:26 AM   #6
Webkinz :)
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Default Re: Pet of the Month error

I double checked the tag.. It says Lil Kinz.. and I also went to the list of webkinz that I have and it shows a lil kinz.. I am afraid I will have to email them

---------- webkeola added 0 Minutes and 44 Seconds later ----------

and I did get a reqular adoption gift..

Last edited by webkeola; 01-04-2008 at 12:26 AM.. Reason: Automerged Doublepost
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Old 01-04-2008, 12:27 AM   #7
smallville89
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Default Re: Pet of the Month error

Please keep us posted.....
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Old 01-04-2008, 12:30 AM   #8
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Default Re: Pet of the Month error

call them tomarrow.
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Old 01-04-2008, 01:39 AM   #9
jle
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Default Re: Pet of the Month error

Weird. My mom had the same problem when she tried to adopt her POTM a couple of days ago. She didn't get her package either. She contacted Ganz and they are looking into it. Contact them because I'll bet that you two aren't the only ones with that problem.
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Old 01-04-2008, 08:21 AM   #10
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Default Re: Pet of the Month error

You get your gift at the end of the month.
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