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I am having problems.......I put my googles on today and never got my pet of the month loot bag. This also happened to me last month with the bulldog. I emailed them and they never returned my email. Help what do i do?
Thanks for any info.
Hi, nice to meet you!! I am a Webkinz mom. I play it more than my children!!! I will request they move this post to the correct forum so someone can help you.
After you have 10 posts you will become a Webkinz instead of a Lil Kinz. You will be able to PM people then. You also can't get friends until you have 10 posts. I have 39 Webkinz. My first Webkinz is a :clyde: named Max. My newest Webkinz is a Love Monkey named Lovey. My favorite Webkinz is a :sch: named Jack.
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Do not bother emailing Gnaz, call them. This happened to me (did not get POTM loot bag) and I phoned them. I left a meassage and they called me back a day or two later. They were very nice and checked my account and then gave me the POTM loot bag and even let me pick the potm item I wanted, so call them right away. In the future, Ganz told me not to adopt a POTM on ther first day of the month because of this problem, they told me to wait a couple days. Hope this helps.
hey there...heard pet of the month loot bags aren't awarded for all new Pet of the Month Webkinz adoptions during the first week or so...give Webkinz customer service a call and they'll straighten it out for ya...I've had nothing but pleasant people work with me when my daughter's account was messed up in the Clubhouse and she couldn't trade for over a month, they figured it out and now no problems...it's the best course of action and much, much faster and efficient than email...good luck getting your loot bag and don't worry
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