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Old 10-05-2007, 09:06 PM   #1
lawmom
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Angry Unanswered: POTM= Ripped off!

I am one unhappy mom right now!
It's my son's birthday today and he got the POTM frog for one of his gifts. He was SO excited to sign on and get his loot bag.
But he didn't get anything.

I've tried searching the webkinz site for a 'contact' button but it all seems pretty useless.

Has this happened to anyone else? Did it get fixed?

Thanks!
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Old 10-05-2007, 09:09 PM   #2
Baby252
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Default Re: POTM= Ripped off!

It will get fixed dont worry Ganz is working on the promblem now.
Old 10-05-2007, 09:12 PM   #3
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Default Re: POTM= Ripped off!

they ran a program to fix it on the oct 3rd down time and say all is fixed make sure you have a bigkinz green frog and if do I would call not email ganz and they will fix it and get you your loot bag
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Old 10-05-2007, 09:13 PM   #4
Cheerbaby4
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Default Re: POTM= Ripped off!

Also, try walking into all of your other rooms. This happened to me and I "found" it in another room.
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Old 10-05-2007, 09:15 PM   #5
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Default Re: POTM= Ripped off!

ya...try going in your other rooms or heres the number for ganz.. 1-866 932 5469
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Old 10-06-2007, 08:33 AM   #6
lawmom
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Default Re: POTM= Ripped off!

Thanks for all your advice!
I walked the rooms and didn't find it.
So looks like I'll be calling Ganz!
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Old 10-06-2007, 09:16 AM   #7
please askk
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Default Re: POTM= Ripped off!

ganz is working to solve the problem, i luckily got my bag..sry bout you it seems to happen a lot
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Old 10-06-2007, 09:18 AM   #8
ta1994
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Default Re: POTM= Ripped off!

Hope it all works for you!
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