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Old 12-27-2010, 12:13 PM   #11
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Default Re: Pet, eStore items trapped in non-loading room

Hey! This happened to me! My Siamese's room, in my avatar, has a boatload of amazingly rare items, but when I put a dancing zingoz in there it wouldn't load. I waited for a while and switched pets. It let me in! Try that, if not, call Ganz.

It's the animated items.
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Old 12-27-2010, 07:45 PM   #12
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RornDoone will become famous soon enough

Default Re: Pet, eStore items trapped in non-loading room

Yay!! Don't know what they did, but I got into the locked-out room, evacuated my dear trapped Phoenix as well as 1/2 of the Tea Party's animated objects, and created a separate room for that second half of the Tea Party items (just in case). Now all is quite well and good in my room(s). I suggest other folks with locked up rooms try now, after this fix, to get into that room again. This is the fastest WW has run for me EVER!!!
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Old 12-27-2010, 11:39 PM   #13
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Smile Re: Pet, eStore items trapped in non-loading room

I don't know if it was because Ganz fixed the issue or because of midnight245's suggestion, but I went to 'My Room' with a different animal and was able to walk through a door (still didn't work if I tried to 'jump' rooms) and get to my outdoor room with all the animated objects and retrieve my poor lost Minty Moose. And like RornDoone, I removed some of my animated items to a different yard, just in case. Thanks for the help guys.
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Old 12-27-2010, 11:40 PM   #14
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cheekyluver makes the others go WoWcheekyluver makes the others go WoW
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Default Re: Pet, eStore items trapped in non-loading room

So sorry to hear this.
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Old 12-29-2010, 04:23 PM   #15
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Default Re: Pet, eStore items trapped in non-loading room

For anyone else with this problem; try switching browsers as well before calling Ganz. I've been having problems for two days getting into my love puppy's room--decorated for Xmas and full of rares, of course. Neither of the pets in the room would load, couldn't jump in with another pet, couldn't walk in with another pet either. No problems with other rooms in the house. Switched from Safari to Firefox (on a Mac) and no further problems. I know others have had game specific issues with IE as well.

But just in case, I'm taking down the animated trees and such from that room at this point. Nothing like being locked out of your favorite's room to make you completely paranoid!
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