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Old 03-21-2010, 08:36 PM   #1
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Question Unanswered: PCs can't log in to WW?

This has bothered our family for over a month now. The 3 PCs in our house cannot get Webkinz to open, sometimes we can get to the log in screen, but then all we get is a green background and the loading W. The three macs in the house work fine. We've tried everything we can think of, clearing caches, trying all the different web browsers available, nothing works. Any ideas?

BTW, we are on wireless internet, radio beamed in from our ISP. All the PCs are on an ethernet connection, not wireless router. We did take out our wireless firewall recently, but can't figure out how that would affect a wired computer. All other websites function normally.

Thanks!
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Old 03-22-2010, 02:52 PM   #2
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Default Re: PCs can't log in to WW?

Try the wireless to see if it works. If not, it may be time for an upgrade.
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Old 03-22-2010, 03:13 PM   #3
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Default Re: PCs can't log in to WW?

Have you oever heard if the Geek Squad at Best Buy? They might be able to help in some way.

Also, maybe going to this link will help
http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

I hope you get this resolved soon
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Old 03-22-2010, 03:14 PM   #4
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Default Re: PCs can't log in to WW?

Do you have the most recent Adobe Flash installed?
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Old 03-22-2010, 03:14 PM   #5
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Default Re: PCs can't log in to WW?

I'm sorry about that. I have a PC but I can get on Webkinz just fine...maybe get an upgrade?
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Old 03-22-2010, 04:51 PM   #6
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Default Re: PCs can't log in to WW?

Like Canonymous said!
Hope this helps.

Click the image to open in full size.
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Old 03-23-2010, 09:06 AM   #7
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Default Re: PCs can't log in to WW?

Also, which browser are you using?

I use this link to open up WW:

http://66.48.69.102///loader4.php?go...ser&aol=0&fs=0
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Old 03-23-2010, 11:40 AM   #8
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Default Re: PCs can't log in to WW?

My PC is the same way. It is old in computer years (3 or 4 I think). I only have 1 shot at WW and that is when I first turn it on, if I try any other time, I experience the same problems as you.
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Old 03-23-2010, 01:14 PM   #9
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Default Re: PCs can't log in to WW?

View Post Originally Posted by canonymous
Do you have the most recent Adobe Flash installed?
I agree! That might be the answer. Also, you may want to clear your cache. I hope that it starts working up again-3 months without webkinz is just simply dreadful!
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Old 03-23-2010, 01:28 PM   #10
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Default Re: PCs can't log in to WW?

That's odd; I can say that in addition to the two fast laptops, I have two old PCs (one that is at least 8 years old) that run WW just fine. Well, they're a bit slow -- I wouldn't try to collect trash with either of them -- but old or slow processor by itself should not be the issue. (Perhaps your PCs all have off-brand processors or inferior video cards? I dunno...)

I wish I knew more about the cause of what you're seeing, but a couple of suggestions might be to reinstall one or more of the browsers you're using (IE, Firefox, Chrome), making sure you get the latest updates and paying close attention to security settings ;reinstall (or upgrade) whatever version of Windows you're running, making sure you get the latest updates and paying close attention to security settings; carry one of the PCs to someone else's house (preferably where they play Webkinz on a PC) to determine further whether it's the computer or the connection that is causing the problem.

Good luck!
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