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Old 06-30-2008, 10:36 AM   #11
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Make sure that your password is not something easily guessed. You could also try a virus/spyware scan, to be sure you do not have a keylogger that is monitoring your key strokes.
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Old 06-30-2008, 10:37 AM   #12
Your grandma is a
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Webkinz passwords are case sensitive maybe you pressed shift on the wrong letter?
Or maybe you had number lock on.
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Old 06-30-2008, 10:40 AM   #13
ae_girl13
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Well...I did go into my account, and while nothing was missing, one of my pets were active that I didn't choose to play with. And 10000 out of my account is gone!!! -AE
Old 06-30-2008, 10:40 AM   #14
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Have you given your password to anybody? Someone else could have changed it...I hope you're not missing anything in your rooms or dock.
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Old 06-30-2008, 10:41 AM   #15
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Your username can be in caps lock and not effect it, but if your password has CAPS on, then thats the problem. But anyway, keep typing in the secret codes. It's worth it, right?

LOL.

Hope I help,
obsessive.
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Old 06-30-2008, 10:42 AM   #16
ae_girl13
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Oh and my ultra-mod TV is gone. -AE
Old 06-30-2008, 10:46 AM   #17
4seahorse
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

View Post Originally Posted by ae_girl13
Okay so not too long ago, I was logging in to my account. I typed my password as always but it said my password was not correct. I tried typing it slower but it still didn't work. So I found one of my secret codes and set a new password. For weeks nothing was wrong. But just today the same thing happened! I had changed my password to a different one the last time it didn't work. And today I've tried several times with my password. It hasn't worked, and I checked that my caps lock wasn't on. Is this happening to anyone else? -AE
Same thing has been happening with me. Yesterday I called Ganz concerning this, they said they'd get back to me tody or tommorow.

---------- 4seahorse added 1 Minutes and 53 Seconds later ----------

I'm in Ohio now (live in Fl) with no secret codes, so I can't even get on. Let me tell you--I'm staying here for a month and 1/2. Bye-bye to all of my items!

Last edited by 4seahorse; 06-30-2008 at 10:46 AM.. Reason: Automerged Doublepost
Old 06-30-2008, 12:17 PM   #18
hellotink12
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

The only explainations I could give is that 1. Caps Lock was on or 2. Someone changed your password. Do you have a friend or family member that knows your password that might change it?
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Old 06-30-2008, 12:18 PM   #19
ae_girl13
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

hellotink, no one knows my password and I don't have it written down anywhere, so IDK...-AE
Old 06-30-2008, 02:37 PM   #20
namegal
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

in maybe a rare thing happend i but it might be but maybe a person from ganz stole your stuff
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