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Old 06-30-2008, 10:01 AM   #1
ae_girl13
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Question Unanswered: Password Not Working??

Okay so not too long ago, I was logging in to my account. I typed my password as always but it said my password was not correct. I tried typing it slower but it still didn't work. So I found one of my secret codes and set a new password. For weeks nothing was wrong. But just today the same thing happened! I had changed my password to a different one the last time it didn't work. And today I've tried several times with my password. It hasn't worked, and I checked that my caps lock wasn't on. Is this happening to anyone else? -AE
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Old 06-30-2008, 10:02 AM   #2
funky404
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

I'd report it to GANZ!
Old 06-30-2008, 10:04 AM   #3
gogirl511
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Have you changed your password lately? Are you sure CAPS wasn't on? Yes this happened to me once. I changed my password a couple times and was like new. Hopefully it will do the same for you. Good luck!
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Old 06-30-2008, 10:05 AM   #4
hptonks425
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

my suggestion to you would be to,first, just in case, try typ9ing it again, then if that doesnt work, try one of your secret codes. THEN if that doesnt work, then u should contact ganz! hope i helped!
Old 06-30-2008, 10:06 AM   #5
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Yea are you sure that CAPS LOCK was on? because that might be the problem when you type it down and they want it to be lower case.
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Old 06-30-2008, 10:07 AM   #6
ae_girl13
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Nope I triple-checked and Caps Lock was off. But I had to put in my secret code again and get a new password...I really wish I didn't have to do this a lot, this has happened to me 2 or 3 times. -AE
Old 06-30-2008, 10:09 AM   #7
gogirl511
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

Glad we could help you ae_girl! It's a pleasure.
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Old 06-30-2008, 10:15 AM   #8
catmissy678
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

It happens to me too all you have to do is enter the code again and if it happens again type the code again. No biggy!!:ppony::pg::goo::rac::sch:

---------- sophia1234 added 1 Minutes and 30 Seconds later ----------

Maybe you think caps lock is off but its really not make sure the the caps lock light is off and not on so that way it will work maybe!

Last edited by sophia1234; 06-30-2008 at 10:15 AM.. Reason: Automerged Doublepost
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Old 06-30-2008, 10:15 AM   #9
namegal
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

one time did it say no sybols or spaces
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Old 06-30-2008, 10:23 AM   #10
ae_girl13
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Default (Mark Best Answer [Closes Thread]) Re: Password Not Working??

No all it said was the "password is not correct" or whatever...and yeah i checked caps lock is off. -AE
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