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Old 04-11-2009, 07:37 AM   #1
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Default Unanswered: Password account help

I was going to do the wheel of wishes on mine an my brothers accounts. I did it on both of his accounts and then I went to do it to mine and it said something is wrong with our servers at this time please try again later. I kept trying and then it said please make sure your password is correct. I put it in multiple times and it kept saying that. Then, I did the forgot my password thing and every time it said your password has been reset to this, I would put it in and it would say please make sure your password is correct. Nobody knows my password except my brother found out but he couldn't have changed it because he is sleeping over our cousins house and my cousin got grounded from the computer so they aren't allowed on. Please tell me what to do. I'm scared and I also wanted to spin the wheel of wishes today and get the springtime present tomorrow.

Update: I tried the password that it told me last time I did the forgot my password and it says the server problem thing.

Last edited by webkinz005; 04-11-2009 at 07:37 AM..
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Old 04-11-2009, 07:37 AM   #2
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Default Re: Password account help

Well, you have a Webkinz account so you also have a Webkinz I am assuming. Go to the Log In page and click "Forgot your password". It will ask for your secret code and put that in. Enter a new password, making sure you write it down.
It probably won't let you on the servers though. I can't get on either.

Last edited by kinzdreamer; 04-11-2009 at 07:43 AM..
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Old 04-11-2009, 07:38 AM   #3
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Default Re: Password account help

Try closing your browser and opening it again and going back to webkinz world and starting all over it has happened to me on occasion.
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Old 04-11-2009, 07:38 AM   #4
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Default Re: Password account help

I did that multiple times and it kept saying I had the wrong password.

What's a browser?
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Old 04-11-2009, 07:39 AM   #5
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Default Re: Password account help

PLEASE Don't change your password...there is something wrong with the server...I either get the server message or my password is wrong message...
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Old 04-11-2009, 07:40 AM   #6
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Default Re: Password account help

I didn't change my password but when I did the forgot my password it saidyour password has been reset to this. Was that bad?
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Old 04-11-2009, 07:44 AM   #7
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Default Re: Password account help

Do you have a secret code? A secret code can always override your current password. With your secret code you don't have to know the old password.

Last edited by kinzdreamer; 04-11-2009 at 07:46 AM..
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Old 04-11-2009, 07:52 AM   #8
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Default Re: Password account help

Yes, I have all of my secret codes.

Anyone else know what to do?

Last edited by webkinz005; 04-11-2009 at 07:52 AM..
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Old 04-11-2009, 07:59 AM   #9
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Default Re: Password account help

don't do anything! they are having problems with the servers. i can't get in either. this same thing happened a couple weeks ago. it only affected certain accounts. my sons are fine but i can't get into mine. just hang tight and they will get it fixed soon.
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Old 04-11-2009, 08:01 AM   #10
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Default Re: Password account help

View Post Originally Posted by bigr88smom
don't do anything! they are having problems with the servers. i can't get in either. this same thing happened a couple weeks ago. it only affected certain accounts. my sons are fine but i can't get into mine. just hang tight and they will get it fixed soon.

Okay I won't do anything else, thank you.
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