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Old 07-05-2011, 10:56 PM   #1
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Default Unanswered: Package sent but not received

Can anyone share any info relevant to this situation???

Today I sent a package to another person and it hasn't arrived. I utterly trust the other person, I took a screenshot of the KP package before I hit send (I've been doing that with a lot of my packages - not sure why except I don't fully trust the programming and remember reading of someone's having had a like situation), and I sent and received many other packages thru the day with no other problems, both to and from that same and other accounts. In fact, I sent two other packages to the same person but different accounts of theirs today.

I'll call Ganz in the morning, but I just wondered what others have done in this situation should this have happened to them, and how it went with Ganz...... ??? Thanks for anything you can offer.....

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Old 07-05-2011, 11:02 PM   #2
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Default Re: Package sent but not received

Originally Posted by lorib64
I once didn't receive an item in a trade. The other trader contacted Ganz and they were able to tell her where the item was sent. The other person returned it and we were able to complete the trade. She didn't have the problem with 2 of the same name in her phone, though. That's strange. I'm glad it wasn't anything too valuable.
I was digging like mad through old threads and that's about all I came up with. So... contacting Ganz might be the best thing to do.
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Old 07-05-2011, 11:08 PM   #3
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Default Re: Package sent but not received

View Post Originally Posted by Quack Quack
I was digging like mad through old threads and that's about all I came up with. So... contacting Ganz might be the best thing to do.
Thank you, thank you, for digging! I'll definitely be on the phone with them in the am. But the screenshot I have of the KP package before sending it confirms that it was being sent to the correct address, so......
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Old 07-05-2011, 11:10 PM   #4
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Default Re: Package sent but not received

This won't help because it's after midnight, but next time, send a small inexpensive item to the same person. If they've already received your first shipment, the small item won't go through. This only works on the same day. I always do this when sending contest prizes.

I've also phoned Ganz about lost items and they are very good about telling you what went where in the kinzpost.
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Old 07-05-2011, 11:13 PM   #5
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Default Re: Package sent but not received

View Post Originally Posted by Webberlily
This won't help because it's after midnight, but next time, send a small inexpensive item to the same person. If they've already received your first shipment, the small item won't go through. This only works on the same day. I always do this when sending contest prizes.

I've also phoned Ganz about lost items and they are very good about telling you what went where in the kinzpost.
WOW. Now why didn't I think of that???!!!! I'll sure remember it if I run into it next time. I feel dim.
Dagnabit!
I think I will go send something inexpensive to them anyway, just to see if for some reason that particular post pathway is broken. And it gives me something to do besides stew about it!
Thank you. Muchly!!!
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Old 07-06-2011, 05:35 AM   #6
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Default Re: Package sent but not received

I received a random package in my mail yesterday.....I do a lot of trading and sometimes give really good deals to kids so I just figured it was a thanks for doing a good deed....all i could think of doing was send a return gift back....I hope it wasn't a waylaid package!

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Old 07-06-2011, 06:38 AM   #7
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Default Re: Package sent but not received

The same has happened to me. But I'm sorry it happened to you.
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Old 07-06-2011, 10:41 AM   #8
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Default Re: Package sent but not received

As in the real world, mail packages do get lost. Ganz is probably trying to mimic real life situations.
Ahaha no, I'm just kidding. I hope your situation works out just fine
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Old 07-06-2011, 10:58 AM   #9
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Default Re: Package sent but not received

View Post Originally Posted by 2cheerios
The same has happened to me. But I'm sorry it happened to you.
Hi - what was the result? did you phone Ganz? Did you get your stuff back, did they find out where it went???? Thanks for sharing anything you can.
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Old 07-06-2011, 10:59 AM   #10
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Default Re: Package sent but not received

View Post Originally Posted by GrammaK99
I received a random package in my mail yesterday.....I do a lot of trading and sometimes give really good deals to kids so I just figured it was a thanks for doing a good deed....all i could think of doing was send a return gift back....I hope it wasn't a waylaid package!

GK~
I've sent you a PM to see if it had a "certain item" in it!
Thanks for sharing.
Didn't the package say from whom it came?
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