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Old 03-05-2009, 02:17 AM   #1
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Default Unanswered: Overall Connection Problems!!

Is anyone here computer savvy?
I don't know what the GeekSquad did to my computer but ever since they touched it I can't access my favorite chatroom websites!! I also found out that when I first started Webbies that I can't even access half the site!! I can't connect to teh Cahtroom, DiceKinz, the little friends communicator at the bottom and I dunn what else! It keeps saying. "Webkinz cannot connect" and the box is empty and I have to hit OK and it doesn't go :C
I thought it was my antivirus software that was blocking it but I uninstalled it and it still doesn't work!!
Help!!
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Old 03-05-2009, 02:51 AM   #2
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Default Re: Overall Connection Problems!!

First of all, welcome to WI. I'm by no means computer savy, but there are a few tricks to keeping WW happy. First of all, is this a new problem? A lot of people have reported getting logged out today, apparently after adopting a new pet. If so, there's probably not much you can do until Ganz deals with it.

One thing I need to do regularly is clear my cache - that is delete temp files, cookies, clear history, etc. I use a free program called CCleaner to do this - probably at least once a week.

Also, many people, including myself, find that one browser runs WW better than another. Which browser this is seems to vary for different people. Personally, after I switched to Mozilla Firefox I had far less glitches and log-outs than on Internet Explorer. Others, however have told me the opposite, so experiment and see if one is better than another.

You didn't mention this as a problem, but if you ever have issues with your dock loading properly, try reducing the number of things in it. Apparently Ganz recommends keeping less than 100 items.

Hopefully you'll be able to sort out your problems soon.
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Old 03-05-2009, 11:59 AM   #3
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Default Re: Overall Connection Problems!!

No tbis isn't a new problem. It's always been there :C
Clearing my cache wouldn't help since it affects more than one website
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Old 03-05-2009, 12:03 PM   #4
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Default Re: Overall Connection Problems!!

I also recommend CCleaner and I use Google Chrome as my browser and it seems to work very well for most sites.
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Old 03-05-2009, 12:12 PM   #5
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Default Re: Overall Connection Problems!!

View Post Originally Posted by HushPuppy
Is anyone here computer savvy?
I don't know what the GeekSquad did to my computer but ever since they touched it I can't access my favorite chatroom websites!! I also found out that when I first started Webbies that I can't even access half the site!! I can't connect to teh Cahtroom, DiceKinz, the little friends communicator at the bottom and I dunn what else! It keeps saying. "Webkinz cannot connect" and the box is empty and I have to hit OK and it doesn't go :C
I thought it was my antivirus software that was blocking it but I uninstalled it and it still doesn't work!!
Help!!
Were any type of Parental Controls added? I refused to let them touch my new laptop, and my husband a couple weeks ago whenever we got them... They wanted to "personalize" them.. No thank you.
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