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Old 06-21-2008, 10:02 PM   #1
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Default Unanswered: Oops! Please Help!

One of my best friends recently adopted a lemon lime gecko. She accidently typed its secret code into the name box. Now, her ll gecko's name is her secret code. Anyone could easily hack into her account now! Do you think if I had her contact Ganz that they could possibly change it? She doesn't know what to do and she really loves her ll gecko! Help us!
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Old 06-21-2008, 10:06 PM   #2
Luging
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Default Re: Oops! Please Help!

Yikes. Call Ganz at their phone number, and I'm sure they will help. Their phone number and email address is at the top of this section, I believe. Use their phone number before email because you can get help faster when you call. Don't use the gecko for games or any place where someone can see the name of the pet until the problem is fixed. :]
Old 06-21-2008, 10:08 PM   #3
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Default Re: Oops! Please Help!

Thanks! I will email my friend the number. I told her to just keep it in her room and not play with it outside of there. Rep for you!
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Old 06-21-2008, 10:09 PM   #4
xoxlivelovedance1xox
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Default Re: Oops! Please Help!

Oh no!! i think that you should email or call Ganz as soon as you possibly can! THis is something to fix..and you are right. Some one can always just come right up and look at her gecko, and just hack! Well, I just suggest that you should honestly contact Ganz, and sound very convincing...they migght even give your frien'ds Lemon-Lime Gecko a new code so that you may adopt it again and play with this one insted. I hope my information helps!!
Old 06-21-2008, 10:13 PM   #5
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Default Re: Oops! Please Help!

Thanks so much! She will be happy to have a solution!
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