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Old 08-24-2009, 10:59 PM   #1
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Talking Answered: Is this only happening to me?

On two of my accounts I have put in a PSI chair and a rare chair. So today I was going to send my PSI chair to my cousin, but nothing happened when I clicked it. Same thing with the rare chair. But I can still sit on it. Is this happening to anything else?
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Best Answer - Posted by katrinasmom
Sorry you are having trouble. Try reentering the room and moving the chair. If you can move it, then try to remove it from the new spot. If you can't even move it, you do have a stuck item and an adult will have to call Ganz to get in unstuck.
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Old 08-24-2009, 11:00 PM   #2
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Default Re: Is this only happening to me?

Hmm, this isn't happening to me, do you think you might have a stuck item?
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Old 08-24-2009, 11:03 PM   #3
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Default Re: Is this only happening to me?

I have not had this problem is the chair in your room and you are trying to remove it for post if so try clicking on a few different points on the chair some items can be fussy as to were you can select them for moving/removing
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Old 08-25-2009, 01:33 AM   #4
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Default Re: Is this only happening to me?

I just tried several PSI and rare chairs and they moved OK. Sorry that you are having a problem. You might have to report it to Ganz.
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Old 08-25-2009, 02:33 AM   #5
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Default Re: Is this only happening to me?

Sorry you are having trouble. Try reentering the room and moving the chair. If you can move it, then try to remove it from the new spot. If you can't even move it, you do have a stuck item and an adult will have to call Ganz to get in unstuck.
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Old 08-25-2009, 09:00 PM   #6
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Default Re: Is this only happening to me?

View Post Originally Posted by katrinasmom
Sorry you are having trouble. Try reentering the room and moving the chair. If you can move it, then try to remove it from the new spot. If you can't even move it, you do have a stuck item and an adult will have to call Ganz to get in unstuck.
If it's stuck you can have an adult call or you can fill out the stuck item form and wait a few days for them to fix it.
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