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Old 11-19-2008, 05:54 PM   #1
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Default Unanswered: One fixed - one not

I spoke to Ganz last week about two glitches:

1. Being demoted in the curio shop from level 7 back to 1 - that is fixed!!! The rep said it would take a week and in a week it was fixed!! Yeah!!

2. BUT I'm still being logged out every 6 minutes or so they also promised that this glitch would be fixed by the weekend and not yet...oh well one is better than none.
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Old 11-19-2008, 06:12 PM   #2
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Default Re: One fixed - one not

Thanks so much for the update!!
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Old 11-19-2008, 06:27 PM   #3
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Default Re: One fixed - one not

Yes, thank you for the updates. I keep getting logged out still.
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Old 11-19-2008, 08:12 PM   #4
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Default Re: One fixed - one not

View Post Originally Posted by aghmom
I spoke to Ganz last week about two glitches:

1. Being demoted in the curio shop from level 7 back to 1 - that is fixed!!! The rep said it would take a week and in a week it was fixed!! Yeah!!

2. BUT I'm still being logged out every 6 minutes or so they also promised that this glitch would be fixed by the weekend and not yet...oh well one is better than none.
Wow, glad to hear that the first glitch has been glitch. I would be so angry if that happened to me!

I have a feeling that this one is going to take a while. Really, that's so disappointing, because for those experiencing that glitch, there's no point in even playing.
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Old 11-19-2008, 08:16 PM   #5
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Default Re: One fixed - one not

Well today I can't get on at all. So I guess 6 minutes is better than nothing. I really want to get on because I just got a pink and white dog as a birthday present.
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Old 11-19-2008, 08:53 PM   #6
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Default Re: One fixed - one not

Thanks for posting this info. I did notice today that Arte was being *nicer* to be today. LOL Arte is a hard one to please, so I'm glad I'm back to my lever 3 or 4 instead of 1. I can't wait to reach level 7.

And thanks for the *hopes* that the refreshing errors are being worked on, and a end might be in sight! :-)
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Old 11-19-2008, 09:19 PM   #7
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Default Re: One fixed - one not

thanks a lot for the updates. i hope the other one will be fixed soon. 6 mintines until being logged out is a really bad glitch. im sorry that this has been happening to you and hopefully it will be fixed soon.
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Old 11-19-2008, 09:22 PM   #8
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Default Re: One fixed - one not

I have not had any problems being logged out while on WW .. I know that the website is a bit funny and tricky such as.. on my desktop I can't get in WW at all using IE so I have to use firefox ... but on my laptop I have no problems getting into WW with IE... I do hope this getting booted out glitch is fixed for all you having this problem... its gotta be frustrating..
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Old 11-19-2008, 09:33 PM   #9
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Default Re: One fixed - one not

((I wonder... why is it that only some people experience the rebooting glitch, while others experience the logging out glitch?.... or why do some get "rebooted" into the charm forest? and still, others are not affected at all by any of these mentioned glitches....
Is there a common denominator for the specific type of glitch each is experiencing?
--like user names A-F get hit with this glitch while G-L get hit with another
--or is it based on the type of internet connection you are using
--pc of mac based?

Just wondering if certain glitches are common for a specific group, or if it's all completely random. Doesn't make sense to me that people are all experiences *different* glitches.))

***LOL but maybe I think too much***
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Old 11-19-2008, 09:36 PM   #10
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Default Re: One fixed - one not

thanks for the awesome update! and good thing you called GANZ cause everyone else just kept on posting annoying threads about getting logged out all the time and not thinking about calling GANZ!
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