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This morning at 9:30 am PCT on Thursday, July 3, 2008 I went on to my webkinz account. I was horrified to find that everything I had was gone. I am sure it was a person, not Ganz because I have three webkinz. A koala, a panda, and an elephant. I haven't played on the panda or koala since May 29 (I remember the dates). I checked today and they had been played on yeasterday. I am very upset. I have tried contacting Ganz, but it doesn't work for some reason. I don't know what to do! I had 5 exclusives and 10 POTM items (8 were courtesy of gifts from friends). Is there a way to get them back???? My ex-friend (ex- occured 3 days ago at a sleepover) proved to me that he could hack onto any webkinz account which is why I stopped being friends with him. He was so mad at me that I think he might have hacked my account, yet I don't know how. If anyone has a solution to this please post below this comment. If you have a similar problem, please post below this comment also. Thank You!
That same thing happened to my Egyptian Room. I logged in after just purchasing the majestic throne on my other account and sending it to me. When I logged in my whole room was gone. When I looked at my Webkinz Phone a couple days later there were 4 names on it that I didn't recognize. I have never gotten the items back and I contacted Ganz. They did nothing.
Change Your Password and just go around like it never happened.
Hope I helped
My DD was recently hacked as well... her Artist Pallete bed was stolen, her Butterfly bed was stolen, unicorn bed, and a few other things. She changed her username and password, so hopefully it won't happen again.
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