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Old 01-07-2008, 10:11 PM   #1
I'm taking a break f
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weeded100's Avatar
weeded100 has a spectacular aura about

Default Unanswered: OMG! My Lil' Sis Has A Problem With Her House!

Sorry that the tittle is so long, but it's true! She can't move anywhere in her house! We changed pets, but it didn't work! HELP!
weeded100 is offline Female
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Old 01-07-2008, 10:15 PM   #2
ask away ;)
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Default Re: OMG! My Lil' Sis Has A Problem With Her House!

Have you tried logging out and back in?
If not, I'd try closing out of the web browser completely and opening a fresh one and trying again.

I wouldn't worry about it too much because of all the issues WW is having especially with people's rooms. A lot of people can't even get into their rooms right now without it freezing up.
If the problem persists, you may have to contact Ganz but reportedly by other WI members they are receiving many room complaints and are trying to tackle all the issues as quickly as possible.

Good luck! I hope it works for your sister soon!
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Old 01-07-2008, 10:15 PM   #3
sarahcie
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Default Re: OMG! My Lil' Sis Has A Problem With Her House!

Ok, log out, wait a few minutes, and then log back in.
Everythiung should be fine.
If not:
Wait a day or so and THEN call GANZ at 1-4227-9903 or email them at support@webkinz.com.

THEY WILL GET BACK TO YOU SOON!

Good luck with everthing, I hope it all turns out well for your sister!
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Old 01-07-2008, 10:18 PM   #4
POSTALONE
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Default Re: OMG! My Lil' Sis Has A Problem With Her House!

That sounds like the ZIP CODE for GANZ business office, not their phone number. Their business office is about a mile away from me.

Nancy
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Old 01-07-2008, 10:18 PM   #5
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Default Re: OMG! My Lil' Sis Has A Problem With Her House!

Thanks for all of your concern and help! I will tell you how each thing went as soon as posible!
weeded100 is offline Female
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