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Other people have had the same problem, there is a glitch with the Magical Retriever, call Ganz. They will need to remove that pet from your account so you can re-adopt it when the problem is fixed. I have read on here (WI) of atleast 2 other people having the same issue....adoption goes fine but no gift box.
Just calm down, I had an even worse glitch once. When I came into my room all the furniture was gone, exept for a vase and a lava lamp. The glitch lasted the whole day, but everything was back in order the next day.
Did you get your box yet? Yes you can play with your pet and decorate, etc. Webkinz customer service will be able to see that your entered the code and put the box in your account. I havehad a similar event happen and they are always very helpful. You can email or call them annd they will correct this error.
Enjoy your pet in the meantime! They are all so cute and lovable!
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