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I adopted my magical retreiver and everything went fine. I went to my room and got the normal new pet routine. When i clicked get items from storage so that i could open up the pet bo, it wasnt there! I logged out and back in and it still didnt appear! I called webkinz but there was no use because they are off work until monday. What should i do!?!?!?!?!
I know it is hard to wait, but you have to for Ganz. Do not worry, you will get your item for sure. Or maybe it will just pop up! I was upset today because I had 3 V-day bears stuck in my room, when I went to customer service, they would not accept my information! When I logged back in, it fixed itself
If i were you, i would wait until Webkinz World's down time tonight. Check back in the morning and maybe it will be there! Don't worry. You will get it back some way or the other! If you call Webkinz Customer Service monday, they will help for sure! I called once, and i got my missing items back, and they were very nice about it!
oK, I would clear my cache and cookies. I would even put a "I have a pet stuck" form into them. Wait until Monday, then if it still isn't fixed call Ganz at 1-800-WEBKINZ. That is not a pet item you want to lose!
Last edited by KayJay17; 03-20-2009 at 11:48 PM.. Reason: forgot a word oops. . .
Just calm down. I would be terrified too. Just wait till Monday to call Ganz and check your account regularly. I'm sure it's just another glitch that will be fixed soon enough. I'll pray that it comes back.
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