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Old 09-22-2007, 10:51 AM   #1
Flash flood
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Default Answered: OMG

My brother just bought the Hot Air Balloon and adopted a Tiger a few days ago and got the stripes car with it. Toadat he made a room that he was going to use as a garage, so he put his Hot Air Balloon in it and the car and a skateboard as well as a scooter. He left the room but came back right away to find that every they were all gone. Does anyone know what I should do?
Best Answer - Posted by Webkinzfan2012
I'm glad he got his items back.
The same think as happened to me.
I was making a room with most of my rare in it. I was heading to a different room to get some furniture in it. When I went back to the room, EVERYTHING was gone. I almost had a heart attack. My mom was just about to call ganz.

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Old 09-22-2007, 11:33 AM   #2
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ohh man flash flood..are you kidding me?? thats so wrong maybe after a few logins the things will come back..with all the glitches people seem to be losing things left and right and Ganz has been known to not be able to give back the items due to glitches of any for that matter.

If they dont return..be sure to report it on Justins thread here:
http://www.webkinzinsider.com/forum/...nz-t59344.html

so sorry
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Old 09-22-2007, 11:54 AM   #3
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This has been happening to many people To see an official thread on it, click <here>

I would also try restarting your computer, clearing your cookies and cache, and logging out

Here is how to contact Ganz and some information regarding it:
They are open from 9am to 5pm EST on weekdays only

There is another number, but I find this easier and more successful :
Ganz Direct Phone Number: 1-905-eight, five, one - six, six, six, one - When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you. I haven't ever used this, but I know several people who have used it successfully

Email: support@webkinz.com - This normally takes about 2 days until you get a response


Last edited by DKMagoo; 09-22-2007 at 12:51 PM..
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Old 09-22-2007, 11:54 AM   #4
ask for it
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contact ganz!!!
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Old 09-22-2007, 11:56 AM   #5
Flash flood
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It somehow came back after my brother logged out and back in 3 times. I'm so glad he got his stuff back! But thanks for all your help!
Old 09-22-2007, 11:58 AM   #6
Just ask! :)
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Phew! There back!
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Old 09-22-2007, 11:58 AM   #7
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I am so glad for your brother that he has gotten them back
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Old 09-22-2007, 01:29 PM   #8
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I'm glad he got his items back.
The same think as happened to me.
I was making a room with most of my rare in it. I was heading to a different room to get some furniture in it. When I went back to the room, EVERYTHING was gone. I almost had a heart attack. My mom was just about to call ganz.

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Old 09-22-2007, 01:49 PM   #9
Flash flood
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View Post Originally Posted by Webkinzfan2012
I'm glad he got his items back.
The same think as happened to me.
I was making a room with most of my rare in it. I was heading to a different room to get some furniture in it. When I went back to the room, EVERYTHING was gone. I almost had a heart attack. My mom was just about to call ganz.
Wow, that must have been really scary! I'm glad you got your stuff back!
Old 09-22-2007, 02:03 PM   #10
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i am glad u gt your stuff back once my rare striped pants were missing for awile but i just got them back i was very happy
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