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Old 06-04-2010, 06:57 PM   #1
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Default Unanswered: Ok, looks like I need to call Ganz

This will be my first time. I always gave stuff some time to work itself out. On 3 of my accounts, we can not access KC+ clubhouse. We can do the park and regular KC, but no clubhouse. It has been about 3 weeks now and has gotten more important since school is out for summer. LOL.
Is anyone else experiencing this? Who has the good Ganz number? I am a grown up and know the rigamarole involved in customer service. And yes, we have cleared our cache, reboot and all that stuff. Thanks in advance.
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Old 06-04-2010, 07:02 PM   #2
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Default Re: Ok, looks like I need to call Ganz

Hey kinznewbie--
I heard somebody else say they were having the same problem. I'm so sorry it's affecting you!
Ganz's phone number is 1-800-WEBKINZ.
Good luck!
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Old 06-04-2010, 07:03 PM   #3
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Default [langtitle=de]Re: Ok, looks like I need to call Ganz[/langtitle]

[lang=de]I am not having this problem, but I would call ganz.[/lang]
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Old 06-04-2010, 07:05 PM   #4
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Default Re: Ok, looks like I need to call Ganz

What a pain these glitches are! I hope Ganz is able to help you fix this quickly.
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Old 06-04-2010, 09:00 PM   #5
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Default Re: Ok, looks like I need to call Ganz

Hi, kinznewbie. I'm sorry this happened, but glitches ALWAYS have to happen in Webkinz World to some of the nicest people. Since you have tried clearing your cache and rebooting the system, have you tried another browser? If not, then go ahead.
The number that you should call is 1-866-WEBKINZ. Good luck!

Last edited by envisiondance; 06-05-2010 at 02:26 PM..
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Old 06-04-2010, 09:05 PM   #6
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Default Re: Ok, looks like I need to call Ganz

THAT HAPPENED TO ME TOO!!! I called but it was like invalid or something I also emailed and that failed too!!! AAAAAAH!
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Old 06-05-2010, 11:52 AM   #7
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Default Re: Ok, looks like I need to call Ganz

Did you get activation or what ever to go into the clubhouse?
It might be that there are too many people in the clubhouses.......
Hope I helped!
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Old 06-05-2010, 02:22 PM   #8
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Default Re: Ok, looks like I need to call Ganz

No, the number is NOT an 800 number. It's 1-866-WEBKINZ.
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Old 06-05-2010, 02:36 PM   #9
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Default Re: Ok, looks like I need to call Ganz

My sympathies. I have been failing classes and employment jobs, losing trades, etc. all week long. I always thought it was my computer, but I just don't know anymore. I spend more time waiting for things to load than actually playing with my pets. It is so very frustrating!
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Old 06-06-2010, 04:36 PM   #10
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Default Re: Ok, looks like I need to call Ganz

Sorry to hear that! The number is 1-866-WEBKINZ
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